On June 3, your company installed WaterGuard and FloodRail in our basement and in a previous letter we mentioned how pleased we were with Mel Martinez and his crew who did the installation. Today, System Design Specialist, Tom Bilyeu, came to inspect our basement and to see if we were satisfied with our system. In our letter dated June 3, we neglected to mention Tom and his expertise in designing the system that would work best for our basement. Following his initial consultation and estimate, we called Tom to discuss some concerns we had and he made a second trip to our home to do some re-designing.
All in all, we can't say enough about the excellent quality and care your company puts into providing top products and customer service!
Richard and Debbie M. of Johnson, NE
Tuesday, October 26th
Your representative was very knowledgeable, he answered all of my questions. You have a great reputation, you've been in business a long time, and your presentation made you and easy choice. Thank you for being honest with no hard sell. Your crew asked for my input which I really appreciated.
Lorrain Q. of Elkhorn, NE
Monday, November 1st
I was looking for integrity and a company who would get it done right the first time. We appreciated the all around professionalism from Thrasher.
Craig W. of Omaha, NE
Saturday, February 16th
I have used Thrasher many times, and each time they do amazing work!
Kyle S. of Elkhorn, NE
Thursday, May 19th
Your team was excellent- very professional. Talking to some friends that had used other companies and were not satisfied lead us to choose Thrasher. The crew was courteous and even had a sense of humor.
Jerry & Sharon J. of Arlington, NE
Monday, November 1st
It has only been a few hours since our system was installed, but at this point we couldn't be happier with the work, the system and your company employees. Please feel free to use Timmerman and Sons Feeding Co. as a reference for any future projects.
M. O. of Springfield, NE
Tuesday, October 26th
"Excellent" best describes the entire project from start to finish.
Rich V. of Springfield, NE
Tuesday, June 20th
I could not be more pleased with the crew and the work they did. They were very professional. They kept us informed as they worked, did very neat work and cleaned up very well. We could not have asked for more.
Jay H. of Auburn, NE
Thursday, October 28th
The inspector was right on time and answered all questions we had. Thrasher’s specialist did a thorough job of making sure he made the right recommendation. I feel confortable that Thrasher’s solution will solve our problem.
John B. of Auburn, NE
Thursday, October 28th
I am thrilled with the final result! I am so happy to have the peace of mind that my house will sell well in the future.
Enrique A. of Berryton, KS
Wednesday, June 22nd
Very professional polite workers. All would answer my questions thoroughly. The workers did quality work. Great quality work. I am very pleased with the whole experience.
Vicky Z. of Overbrook, KS
Wednesday, February 8th
We selected Thrasher based upon reputation, customer service, a fair price, a clear and logical explanation of the solution and a level of professionalism that exceeded other companies. We are very pleased with every aspect of our experience with Thrasher. We received excellent quality work from honest people with good work ethics and phenomenal customer service!
Our basement used to sound like a creek was running through it and our sump pump dumped every 5-10 minutes. For the first time in 4 years our basement is dry and quiet! Your team made our very discouraging situation into a very successful situation. Thanks so much.
Paul a. of Bennington, NE
Tuesday, October 26th
We selected Thrasher based upon reputation, customer service, a fair price, a clear and logical explanation of the solution and a level of professionalism that exceeded other companies. We are very pleased with every aspect of our experience with Thrasher. We received excellent quality work from honest people with good work ethics and phenomenal customer service!
Our basement used to sound like a creek was running through it and our sump pump dumped every 5-10 minutes. For the first time in 4 years our basement is dry and quiet! Your team made our very discouraging situation into a very successful situation. Thanks so much.
Paul a. of Bennington, NE
Tuesday, June 20th
I'm very happy with the project and satisfied with the crews performance. The crews worked really hard and were professional the whole time!
Flavio G. of Bennington, NE
Friday, October 7th
We went with you because you answer and show up! You all have been nothing but helpful. Thank you!
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.