Testimonials for Thrasher Foundation Repair

The representative who came out to do our evaluation was friendly informative. He knew what our problem was and pointed out areas we needed to keep an eye on. The crew who came to do the actual work was also very friendly. They were fast and efficient. 

I probably don't write to thank and congratulate businesses as often as I express my concerns, but I really wanted to compliment your organization.  I had 3 companies come and do an estimate.  Your representative, Tom, was on time and professionally dressed.  This was in stark contrast to the other two firms. As a business executive, I know that these things don't happen by accident, and so right away I was pre-sold to use your firm- even if it was going to cost me a little more.  After quickly surveying the problem, Tom told me that the best and most permanent solution was to move my retaining wall away from the foundation and wood siding.  This solution made more sense to me than those recommended by the other companies, and Tom was happy to offer the solution despite knowing it would mean no work for Thrasher.  To me, that is the sign of a great company- employees that are empowered and a corporate set of values.  So, where does that leave me and Thrasher?  Well, first, if I ever do have a real basement and/or water problem, I will not hesitate to contact you.  Second, I'll tell my friends and colleagues about my positive experience.  Thanks!

I am a business owner, so I notice customer service skills and professional advertising.  Thus, I have known the Thrasher name through your ads.  My inspector Shane was beyond professional for such a young man.  Shane had great selling skills and used his slideshow impeccably!  You guys went the extra mile, and I am confident that I have gone with the best company.

Thrasher had previously provided excellent service and left us with a great experience.  When we had a problem at our rental property, we went right to Thrasher for the fix.

I love your company. You guys were easy to work with and were very good at keeping me informed.

I love your company. You really do make it easy to work with and you guys are good at keeping me informed.

I love the Thrashers, I'll always take my business to them.

We would recommend Thrasher due to the sales rep-knowledgable and courteous and answered all questions and concerns.  The crew ensured all areas were kept clean-including taping off of the area and covering of the carpet.

I am a previous customer and am very pleased with the product.  We will recommend Thrasher based on our experience with the crew.  Mel and his crew were very professional, courteous and worked quickly.  Arrived on time and left workspace clean.  Great Job!

Salvador and his crew did a great job. I walked through the basement and could not tell the crews had been in our home. I had someone else complete work for me before and they left a mess in our home. The crew also worked very hard! 

Thrasher's specialist helped diagnose the problem and offered a much simpler and cheaper solution.  I felt like Thrasher Basement really cared about us rather than just trying to make a sale.  At the first sign of trouble, I will call you and recommend to all.

Our basement was in a very poor condition. Our home is 80 years old and at the top of a hill, and water started seeping in years ago. We had a system installed by another company that never worked well. We tried Thrasher.  Excellent and efficient service. From the firm representative to the crew chief who explained the job to us thoroughly.  We appreciated their courtesy and friendliness and felt we were in good hands.

The work was done in a very professional way.  The men made a concerted effort to leave little if any mess behind. 

Kate was an amazing representative for your company.  I would recommend Thrasher just because of her!

Had a great meeting today with CJ from Thrasher.  He called twice to touch base before the meeting, arrived on time, was very clear on everything he was doing, and very kind towards my dad.  Gave my dad his cell for him to text him some questions, which is his only way to communicate anymore so that’s awesome.  Just wanted to let you know.