Testimonials for Franks Basement Systems

"Craig did an excellent job, he was clean & personal"

Today I had a service call for a crack in my basement wall. The technician was Craig P. and he did a great job for us. He was friendly, neat and professional. He explained the process and answered all our questions. I will call Frank's again in the future based on this experience.

The crew was amazing, courteous, clean, informative, and energetic !

Thank you for your help scheduling a service visit for our basement and the odor problem coming from drains.  Brian came to our home today and was incredibly knowledgeable and patient.  He took the time to walk me through the source of the smell and how the entire system works.  He helped to resolve the problem and we are left incredibly happy with our Frank's experience.  Thank you for this incredible service.

I had you come out and waterproof my basement walls. It was not what we expected, but we are VERY satisfied with the results!

A customer in regards to Peter said, "He did a very good job, he was tidy, friendly & courteous" 

Just had my basement done by David's crew. Very satisfied with everything they did.  Left the job very clean.  Would recommend them to anyone.

You have an excellent crew. I found you on the internet and found you have a ton of experience and a fast timeline to complete. I would absolutely hire you again. All contact and crew were very professional and courteous.

Happy with my lawn bubbler. Especially liked your prompt response and price.

Victor & his crew were professional & focused Most Impressed with no cuss words! Victor is an exceptional Man!

Extremely happy with Leo and the crew!

I have hired many contractors for work and home. This experience was very good. They did what they said they would and I didn't have to get on anybody for not complying. Very professional company, people, and work.....I wanted to reiterate on the great work that was done by your professional crew. I didn't have to nitpick their work because they knew exacty what they were supposed to do and they performed very well doing it. I was skeptical in the beginning but the water problem was solved just as you said it would be. Much appreciated and your company is truly a model for customer service. Thanks again, Ray

I found you in the phonebook and would hire you again. You explained the job thoroughly and I liked the procedure that was used to install the draintile. Very pleased that I finally have a dry basement. Great Job.

Frank's replaced my basement wall and drainage system. Mike Ciocca explained everything in detail. We heard about you through our next door neighbor who had work done by Frank's. Frank was very accomodating with payment options and came highly recommended. I would definitely hire them again. Mike Ciocca went the extra mile on this project and he did so in a very pleasant manner. He made everything come together in working with the bank. He is a valuable asset to your company.

I used you guys for my basement tiling because of your professionalism and my previous experiences with your company. You guys are great.