I had to reschedule a few times due to meeting conflicts on my part, but when we finally got down to business I was very impressed. Once the inspection process started the total process ended a few weeks later. I have nothing negative to say. Kevin displayed his knowledge and professionalism from the pre-phone call to the inspection, and the production was just as smooth. This foundation issue has been something we needed to take care of for a while, we just had never been able to find the right company to do so. I'm so glad to have met your team and worked with the company. Keep up the good work.
Valarie C. of Portland, OR
Tuesday, June 11th
They were courteous, flexible and efficient. They came on the same day we needed to move out of the residence of the home and willingly rescheduled for the next day. We were quite pleased with their good work.
John & Jeanne B. of Portland, OR
When a post split, Terra Firma was quick to come back and fix it. Work was professional and I am very pleased with the work that they have preformed. Very pleased with Terra Firma's customer service.
Kim B. of Portland, OR
Monday, August 29th
I am totally satisfied with the outcome of the completed work. You guys were great from start to finish. Very professional. Don, Stephen and Tim were very accommodating, professional, attentive and diligent to our needs. Top notch!
Dana S. of Portland, OR
Thursday, May 15th
I am willing to pay for quality work. This is exactly what I received working with TerraFirma. Kevin was our representative who was very knowledgeable and prepared for our appointment. He suggested using helical piers to support our foundation. The design of Chris's project was very impressive. They blew the competition our of the water. Prior to TerraFirma, I had other companies come out for estimates, TerraFirma was the only company, I thought, that had a comprehensive understanding of the problem, and had a complete and thorough proposal for a solution. Overall I am satisfied with the work that was done and would recommend your services to any future customers.
Jennifer & Josh L. of Portland, OR
Monday, June 24th
Jason really impressed me with the his knowledge of foundations and settlement issues. After meeting with him, I felt like I had a much better understanding of what was actually causing my house to settle and how we were going to be able to fix it. His presentation was very informative. I chose TerraFirma because of their sincerity, honesty and they listened. I wasn't battling a contractor, I was working with one. I am very happy with my choice with TerraFirma and I would absolutely recommend your services to friends and family.
Kendra R. of Portland, OR
Thursday, August 1st
I appreciate the hard work and professionalism of Walt and the crew.
Ted & Linda K. of Portland, OR
Tuesday, May 13th
Our Systems Design Specialist was great. Tim was very knowledgeable and friendly and answered all the questions we had. He was able to provide the services we needed, and the proposal was detailed and informative. Thank you Tim for helping us with our project and thank you TerraFirma for performing on such an outstanding level.
Jack T. of Portland, OR
Friday, June 7th
The explanations and presentations were clear and concise. All questions were answered. Josh was very knowledgeable and was able to present his goals with the project and take into consideration all of our needs as well. Our production foreman, Leo, was on time every morning and hard at work before we started breakfast. No wonder the project only took a quick 3 days. If I know anyone looking for foundation repair, I will gladly pass your number on to them.
Darren S. of Portland, OR
Wednesday, June 12th
I enjoyed meeting with Jason and he was very helpful to me making decision. We had already received a few estimates and they were a little expensive. For what we needed done, we thought that the price with TerraFirma was fair. Jason wasn't pushy at all. His presentation was educational and ultimately it was his professionalism and being personable that made us go with TerraFirma. Thank you for the great work.
Sarah T. of Portland, OR
Monday, June 17th
Adam was very well versed with the alternatives to our project. It was very easy to walk through the process step-by-step as he presented his proposal. 10
Kent H. of Portland, OR
Friday, April 25th
We were so pleased with Deryl. He was informative and did not treat us (without a clue) like we didn't have a clue! He was very easy to talk to and to answer questions. Thank you! Deryl is emailing us a few different option but we are completely comfortable going with Deryl and TerraFirma. Everything was excellent and we look forward to having our project completed.
Angela A. of Portland, OR
Monday, June 10th
I had a few initial objections to the price. Kevin was very good at working with me to make sure I was completely happy with every aspect of the project. Kevin explained very well the benefits and necessity of getting this project completed now. The long term benefits to the quality of my home and the value of my home are well worth the repair costs. I was most comfortable with TerraFirma's plan vs cost than the competition. Foundation problem are not going to fix themselves, in fact, they only get worse and more expensive. Kevin was very helpful in making sure we were well informed and making the best decision. Kevin is an outstanding representative of your company and am very satisfied working with him and TerraFirma.
Stephanie T. of Portland, OR
Monday, July 8th
We chose TerraFirma over other companies because of the price & trust that work would be done properly. TerraFirma's representative was good... friendly & to the point.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.