Testimonials for DryZone Basement Systems

I don't know how big the company is but they come across as the home town problem solver of mold and dampness. I was on the computer one night trying to figure out what to do with my basement floor. Came across your ad and filled out form. Next day girl called and before I knew it Todd was coming over to give me a price.Todd is the owner and also did the install with one of his men. Great job.  Such a happy professional group. Nice clean up. My special needs daughter was coming home from an extended stay so they made sure all her furniture was back in the room. 

Office was great and we enjoyed our salesman Jay. He gave a fair price and did not try to oversell. The crew was efficient and good clean up. Thank you!

The install was pretty easy, but we got some great advice from the installer. The dehumidifier itself is top of the line.  I read many reviews on line before ordering thru DryZone. This one is set at 55% humidity and will shut off once it gets to that setting. Unlike store bought ones that will run all the time.  Had it for one day.. and all ready can feel a difference in the basement.  

We have an old house (1926) and the main beam had some structural issues.  The SmartJacks were installed to help the main beam in 2 areas.   It was about 3-4 hour project and all went well.  The owner of the company came out for this job and took the time to explain what the jacks were doing and what to look for.  I would highly recommend for any basement issues, most of structural issues. If you want to see pictures of the SmartJacks installed, feel free to ping me.

Your one of three companies we called. We chose you because of the professional straight forward approach of your salesman and the excellent presentation materials provided!You have a very motivated crew i was impressed with them running back and forth to the truck, even in the snow!

The Salesman and your office staff were great. The crew showed up on time and worked quickly. Polite, courteous and very knowledgeable.

I went on the website and inquired about a consultation. I loved the book you guys sent me, read it from cover to cover. The salesman (Dan) was so thorough. He even came back to our  home teo more times. We were impressed with system. You were the 3rd company to come to our home. I really think Todd's enthusiasm was the best 1st impression. The crew was great. You would never even know a pipe was installed under ground. Our grass is still in tact. Nice group of guys.  Thanks to everyone!

Very pleased with system and install. Foreman was great and kept us informed. Low pressure and honest salesman. We liekd the system you sell and the price. Bring on the rain!!

Service tech was excellent. He explained everything to me regarding our pump system. He was excellent. I asked him about a dehumidifier and he explained it fully and also recommended a wall system to dress up our basement walls. Call center rep was Very polite and helpful with scheduling our service call.

Erin was excellent. Set up the appointment and called me as promised the day before to confirm. Service Tech was excellent-explained everything and answered all my questions. He was very professional and helpful with the instructions on my new Sani-Dry dehumidifier. Cleaned up was good.

We hired Dry Zone because of the courteous staff, informative-not a sales pitch approach and the long, successful history of the parent company (Basement Systems). I am very satisfied with the overall experience. The installers were on time, very friendly, answered all my questions, did their job efficiently and cleaned up the mess.

Todd could not have been better. He thought of many things that I did not. The office staff was very good, very responsive to our requests. The installation crew is the best - knowledgeable and cooperative. I looked for three years, researching companies to do this work. This barn restoration was a major project and a bigger job then was first thought. Todd and his crew explained every detail along the way and did so in a way that I felt I was part of the crew. They explained why they changed their original plan..they went beyond was was needed to do. I now have a barn that will last another 107 years. The also recommended an excellent carpenter to repair roof, siding, etc. Thank you!

The installation crew was competent, polite and efficient. The salesman was very professional.

Referred by friend who had a good experience. Price was fair. Professional, polite and hard working crew. Very satisfied with job. I would recommend your company to others. Thank you.

We are extremely pleased with both the product and installation provided. Salesman was detailed, thorough and knowledgeable. Crew was efficient, fast, professional and friendly.