Testimonials (Customer Reviews) for Complete Basement Systems of MN

Thorough overview and representation of products, services, and staffing. We appreciated the immediate access to videos, pamphlets, and visual aides. Sales rep (Ryan B) was very knowledgeable and flexible!

Karen and Jame M. of Maplewood, MN
Saturday, November 1st

Thank you for the excellent job. The salesman was great and sized up the job in a very professional and neat way.

Elilzabeth K. of Maplewood, MN

The installation, I thought, was the best I have seen. The work ethics of Complete Basement Systems are beyond excellent. I am a very happy customer!

Rita A. of Maplewood, MN

Our basement needed waterproofing. Justin & his crew were great! They talked & walked us throught the whole process. The city inspector was very impressed with the system installed.

Dave and Mary D. of White Bear Lake, MN

We are so happy our basement will be livable space again!! Salesman, Matt, was extremely personable & honest. Price was less than a competitor because they were trying to sell us stuff we didn’t need. Follow up was excellent. Work was completed in 1 day, a pleasant surprise to have it done a day early.

Tim and tanya S. of Byron, MN

Your Salesman was extremely personable and honest. Your price was right and the job was well done!! We are so happy our basement will be liveable space again!!

TIm & Tanya S. of Byron, MN

We had used you before to do a partial system. Everyone was very personable and professional. Everything was done in a timely manner.

John & Susan P. of S St. Paul, MN

CBS was willing to listen to what I really needed for my problem basement and was willing to explain why what I had wasn't working and how your company could provide me with a system that would work. The production crew was great. They explained the process of what was going to happen and were always willing to answer my questions. Everyone that I spoke with or had to deal with during this whole process was very professional. I couldn't have asked for better service.

Karen B. of S St Paul, MN
Tuesday, January 27th

Thank you for the terrific job. Your workers are the best! I can finally make my basement into a liveable space.

Mark Z. of Lino Lakes, MN

"Out of the 3 bids, you offered a better solution than the other ones. I felt and I still feel I made the correct decision. The installation crew was amazing. They were having fun doing the job-I could hear them laughing/enjoying the job. They were concerned about me and my needs. They knew exactly what they needed to do. Give them a raise!"

Jill T. of Cottage Grove, MN
Saturday, September 26th

Everyone was wonderful! Answered all questions. It was an easy process for us. Kudos to the installation crew who went through a lot (a wet and muddy crawlspace, plus a January in Minnesota).

Brian and Darlene L. of Isanti, MN
Tuesday, January 12th

From the salesman, the crew and office staff; all of you were more than helpful with our basement system. Especially with, "making it right" for us. When we asked for a change in placement, you understood and did as we requested. We are very pleased with our completed project!!!

Tom B. of Spring Valley, MN

Complete Basement Systems has the best experience. “They do it everyday!” The entire package from contact with the sales rep to the final inspection was efficient, professional & with obvious competence.

Kirk M. of Rochester, MN

The office staff did a great job scheduling the work. We selected CBS because they guaranteed that they would fix any plumbing issues that came up. Also, our neighbor had a positive experience with CBS. The installation crew did a great job installing the new sump system. The crew was very professional and polite and did a superb job.

Craig & Karen S. of Rochester, MN

"My sister had a wet basement and crawl space. A competitor tried (and failed) to fix the problem; Complete Basement Systems got it right the first time. I couldn't be more impressed. The crew showed up on time, took pains to make as little mess as possible, and I think they even vacuumed my basement stairs! Plus, I got to use the leftover rock for landscaping. Thanks! I'll have to settle for singing your praises anytime the opportunity arises."

Teresa H. of Rochester, MN
Sunday, April 7th

Testimonials for Complete Basement Systems of MN

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