Testimonials for Quality 1st Basement Systems

Luis and his team did a fantastic job with installing our basement Dehumidifier. His team was professional, courteous, and fast. I would definitely use them again for any other project that I can to help improve the quality of air in my house if I can.

Salesman presentation was excellent and informative. Office staff was very good and prompt. My building inspector referred your company. The installation crew was intelligent and hardworking. Clean-up was great and fast. The workers wasted NO TIME at all.

 I want to thank first Bob Cherry, the general manager, and Phil Matthews, the system planner, for working out a solution to our unique issue. This speaks to the integrity of the Tom Romans company. Secondly, the work crew did an amazing job. The foreman, Juan, sized up the situation quickly and had the men working quickly and efficiently. Within two hours, the crawlspace was cleaned out, all debris removed, the Super Sump installed and new discharge line installed. A note about that — the crew had to take up part of a paved walkway and dig up a mulch bed. When they were finished, that area actually looked neater than when they started! You could not tell any digging had been done at all. That night, we had a storm, a lot of rain in a very short period. The pump and discharge line worked perfectly. We will of course call Tom Romans when the budget allows for the full crawlspace system to be done.

The installation team was good, they got done quickly. I chose Quality 1st Basement Systems after seeing their trucks on the highway and because of their pricing and presentation. I am very satisfied with the job done!

Very satisfied, Victor was awesome! The sales person was very professional, knowledgeable, and not pushy. The office staff were polite and professional. The installation team was polite, professional, and hard-working. I selected Quality 1st Basement Systems based on the quality of the product, reviews, and warranty.

I had been living in my house for 15 years, and my basement was finished, so I never assumed i would have a problem. Then within the past two years I started having water seepage, and wanted to fix the problem. I had not heard of Quality 1st Basement Systems in the past, but through research of companies in the area, I decided to go with them because they were the most confident, professional and responsible company. I thought that the office staff was excellent, the salesmen was very professional and the installation team was the best. I am very satisfied with the work, and I will definitely recommend your company in the future.

I first approached Quality 1st Basement Systems because I was interested in both finishing my basement floor and installing a sump pump, and I knew your unique flooring solution would be a good fit for my basement. I had a good experience in speaking to both the office staff and my inspector. On the day of installation the crew arrived on time and were very courteous and efficient. The crew even left the basement cleaner then it was before. I am very satisfied with my whole experience, and would recommend your company to a friend.

The sales rep, Dane was great to work with and his crew was very professional.  Hats off to Esau, the foreman!  I highly recommend this company to anyone that needs to waterproof their basement.

I wanted to thank the Owner, Tom for my Flag and Flagpole you adn your company installed on my front lawn. This is an amazing thing you are doing in our community and I can't thank you enough. 

The experience was excellent from my first contact with quality 1st to the installation of the flag pole. The raising of the flag pole was a very moving experience for me. The "Hero lives here program" is a moral booster. 

The volunteers were awesome! They helped find the best place to install the pole. We thanks them for all their help. My favorite part was when the light on top shined down on the flag at night. It was absolutely breath taking! The American Flag flying high is a beautiful sight. The A Hero Lives Here program is an awesome way to make veterans of the community feel appreciated for their service. Thank you so much to all who helped make this program so wonderful. 

He was very thorough and explained everything he was doing since I needed to. Have the pump working properly for sale of house. He made a video of the pump going on with my phone. I gave a very descriptive explanation on my receipt. He gave me his phone number in case anyone had more questions 

We have been dealing with water in our basement for 12 years. Quality 1st came and did an amazing job. Luis Aguirre and his crew were courteous and professional. We had a big storm a few days later, and we didn’t get one drop!!! We couldn’t be happier with the work. I would recommend Quality 1st to anyone!!

The whole team from start to finish was great! From the initial meeting with Dane to the actual process with Juan and his team were both very professional. Dane gave us a proposal and we heard back from the company within a day to schedule the work.  Juan and his team were very efficient.

My rep, Joe Hubbard, was great to deal with from start to finish. He was on time, totally upfront with all the costs and details, and I had a quote within hours! He explained in detail the process to waterproof my basement, and I was happy to do business with him and his company. I would not hesitate to recommend Joe and his company and his services!