Testimonials for Quality 1st Basement Systems

You must consider their company when comparing other companies, you get significantly more for your money with Quality 1st,  as well a wide variety of options to handle varies basement water problems     

You must consider this company when comparing other companies. You get significantly more for your money with Quality 1st, as well as a wide variety of options to handle various basement water problems.

The inspector was on time and answered all my questions.

My dehumidifier was not working and we were in the middle of a rainy period weatherwise. My house was very musty and I was feeling very ill with severe respiratory issues. Although Quality was booked with many emergency calls they managed to squeeze my request in and sent Nick who helped us out quickly, came earlier than scheduled, explained everything fully, and was nothing short of a top-notch professional. There are no words to explain how grateful and fortunate we were to get Quality to service our system and having Nick do the work. TOP-NOTCH!

Great company! The service technicians for the past 7 years have been great. My service tech Andrew came on 6/22/22 right away and exceeded my expectations. He was very knowledgeable and honest with me. He really showed how much he loves his job. I was treated respectfully and he took care of the issues I didn't know I had in my crawlspace. He took the time to explain everything and answered all my questions. I am extremely pleased with him. I really appreciate the exceptional customer service! 

The installation crew arrived on time and ready to work. They were efficient and thorough; covered the flooring and cleaned up after themselves. Before they left, the foreman walked my husband and me through the products that were installed and answered all of our questions. I would hire Quality 1st again!

I am writing this letter to let you know I am very impressed with the job your crew did on my basement. They worked neatly and professionally throughout the entire duration of this job. They took the time to explain every detail to me, as well as answer all of my questions...I probably asked way to many!! I have 100 employees that report to me and I always enjoy when a customer goes out of his or her way to let me know they were impressed with our service. I am sure you feel the same way! Thanks again for the great work.  Bob L.

The Quality 1st website was informative and caught our attention on a problem we have been having for five years. The team was careful and we are extremely happy with the work done. We will refer people to Quality 1st, thank you! We are so happy with our installation.

I just wanted to say THANK YOU so much for the flag and pole that you installed in my yard the other day. It looks GREAT!! Everyone in my neighborhood says so! It is a wonderful thing that Quality 1st Basement Systems is doing for the community! 

The Design Specialist are very professional and have complete understanding of the system. The installation team was courteous, knowledgeable. Very pleased with their work.

My Experience with the volunteers who participated in raising my flag was very pleasant! My Faviroite part of the entire expereince was when my Flag was raised. I feel the A Hero Lives Here program is wonderful and God bless you all for doing it. Tom Roman is a very good man. 

The volunteers that participated in raising my flag were great! They told me when they would do it, planted it exactly where they said and dealt with the street repaving without an issue! coming home and seeing our beautiful flag flying is the best part of the entire experience. It literally took my breath away and gave me goose bumps! This company is amazing for creating such a program for the community. Tom Roman, the owner is a good man for donating these flags to veterans like myself. 

The experience with the volunteers were great ! My favorite part was seeing the flag up and waving. A Hero Lives Here program is a good way to see people showing true patriotism. 

my WONDERFUL new basement by Quality 1st did not have a drop of water after the torrential rain this past weekend.  Thank you to everyone at Quality 1st!

The team from Quality 1st was top notch! Everyone was a pleasure to work with especially Jay Hugee and Victor as they went above and beyond my expectations. The team worked together to put in Waterguard, IceGuard, and TripleSafe products as well as a cleanspace wall system to keep my basement dry!