Testimonials for Adirondack Basement Systems

Your representative was informative and best of all not pushy.  He is an excellent rep!    Your office staff was very courteous and helpful.  I can not express how impressed I was with the two guys who came and did my installation. I don't think I've ever had anyone do work who was so polite, conscientious, and friendly! I chose Adirondack Basement for your knowledge of problems and solutions.  And you were willing to work in a crawl space!

I think that your service technician was very professional, knowledgeable and can explain all the questions that I have. One thing I think that could be different is evening appointments but other than that everything is wonderful. I've done a lot of things to my basement since the installation including dry lock walls, plastic floor and it's now partially finished. I would recommend Adirondack Basement Systems.

We are very satisfied with the installation that Adirondack Basement Systems did!!!! Don Rose and his installation crew made sure that the grounds were completely clean when they finished!!!! They were thorough in the explanation of what they were going to do, when they were going to do it, and when they were going to be finished. My design specialist Richard Keigley explained everything thoroughly and was a pleasure to work with. We decided on your company because my home inspector recommended you, plus the Dry CrawlSpace Science book was really informative (they sent this to my for free prior to my evaluation).Our crawl space was VERY WET and the house had a MUSTY smell ALL OF THE TIME. Within a week of the completed installation there was NO LONGER A MUSTY SMELL. The crawl space is NOW DRY and will PROTECT MY HOME INVESTMENT FOR YEARS TO COME!!!!! THANK YOU!!!! Marilyn O.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Very - What did you think of our installation crew?      1 man- excellent installation and very knowledgeable - Was our office team efficient and knowledgeable?      Yes, answered all of my questions - How did you hear about us? Have you seen our name anywhere else?      Newspaper - Overall, what were the top two reasons you chose us over another company?      Design and installation crew and office team - Any additional comments?      I have an air duct system & am allergic to dust, mold, and mildew. Every time I turned on a/c or heat- the smell of the air caused my allergic reactions to start: coughing, headaches, & sneezing. With the encapsulation system, I no longer have the allergic reactions & the air is fresh!! Thank you!!

This was an outstanding decision by us! It has certainly paid for itself many times since we got the basement finished by you folks! Your service technician is very thorough and courteous! We were also pleased with your office team! We would absolutely recommend Adirondack Basement Systems! Many thanks!

- How satisfied are you with the installation we completed for you?      Very satisfied- we can't believe the difference - Was clean-up satisfactory?      Yes- the lawn where the line was buried needed a little work, but the area was spotless when they left - What did you think of our installation crew?      They were efficient and thorough - What are your thoughts on your Design Specialist and the presentation?      He was very knowledgeable and explained everything well - Was our office team efficient and knowledgeable?      Yes, excellent -How did you hear about us? Have you seen our name anywhere else?      Yellow pages - Overall, what were the top two reasons you chose us over another company?      Tackled the problem directly and provided lots of info - Additional comments:      We will be happy to pass the word- you did a great job!

Through research, I found your company to be the top rated for this kind of work. I am very satisfied with the work done and it has already made a difference in the house! The crew did an excellent job. The crew cleaned up after themselves well. The Design Specialist was well informed about the products and answered all questions. Everyone was very helpful and eager to make the customer happy!

From estimation to completion follow-up, I've spoken with 6 different people.  Each one was a pleasure to deal with. Staff are professional, sincere, and interested in pleasing the customer. Excellent follow-up by all.  I'll recommend your company to anyone I know that has any basement conditions.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very polite & professional - What are your thoughts on your Design Specialist and the presentation?      Ok Was our office team efficient and knowledgeable?       Yes

- What did you think of our service technician?      Knowledgeable, friendly - Did our service technician explain the service to you?      Yes - Would you like us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Polite - What have you done in the basement since the initial installation?      Painted the walls and floors - Would you recommend our company to others?      Yes

I am so satisfied with the installation that was completed for us!!! I wasn't home when the job was being performed but, because of their reputation I felt comfortable that they would do a good job! The MUSTY SMELL IS GONE ALREADY!!! It has only been a week and our crawl space is dry up well!!! Thank YOU!!!

Very satisfied with the work that was done to my Crawl-Space. Satisfied with the politeness, respect and knowledge that of both the office staff and design specialist.

Your crew did a great job!  They were on time and professional.  The clean-up was spot less. You finished in one day and covered two rooms! A lot of work was done and it looks great!  Tim answered all my questions and the book provided was a big help.

"Excellent presentation. The Lawrence Janesky book DRY BASEMENT SCIENCE was also excellent.  Sean and his employees did an excellent job installing this system.  We choose Adirondack Basement after looking at other comments and especially the Ron Hazelton video. This video shows in detail what will actually happen during installation."    

"Ron Patterson came in to perform our annual dehumidifier service. He was outstanding; arriving as scheduled, he was friendly, knowledgeable and efficient.  On April 23, 2014, I had William Seabridge of Adirondack Basement assess my basement. They recommended the installation of a Sani Dry air system to eliminate dampness. The installation was handled in a timely and professional manner. At that time, I determined that they were an outstanding company that provided great service. I was sorry that I did not have install the Sani Dry system earlier. They did not try to sell me products or services that I did not need. I highly recommend them!"