Testimonials for Adirondack Basement Systems

Adirondack Basement Systems installed a drain around the perimeter of two basement areas, put in two new sump pump systems, and installed a dehumidifier. I also had a vapor barrier installed and two windows replaced. The team was puctual and professional, as neat as possible (jack-hammering is very messy business) and finished on time. Upon completion, they took the time to thoroughly explain the system and its maintenance. Dealing with this company was a pleasure. The only reason I wouldn't give this company straight A's is that they are a bit pricey, but I have no regret paying extra for the quality system they installed. The air quality of my entire home had improved drastically- it was worth every penny!

"Adirondack's sump system seemed to be a superior design to handle our particular basement water problem. After one year, with probably less rain and spring melt than normal, we've had no water in the basement, with the exception (twice in the past year) of water that has apparently seeped in one location through the block wall and down a firing strip behind the wall paneling onto a very small area of the cement floor. Ron installed a plastic piece to direct the the seepage from the firing strip to the block wall behind the plastic wall system instead of the seepage running along the bottom of the firing past the plastic wall system onto the concrete floor."

I have to say that your crew was the most professional crew I've ever worked with. Everything was clear to me when explained. They worked great and cleaned up very well. The Design Specialist and crew were very hard working.I choose you guys to do the job for me and i can say i could not be any happier with the over all out come of knowledge. Thank you guys so much. We loved Sean and his crew. They took extra care and time making sure the prevention is in place. Very nice, polite and professional. I recommend your company to everyone, even those with dry basements!

"We loved Sean and his crew.  They took extra care and time making sure the prevention is in place.  Very nice, polite and professional.  Am recommending your company to everyone, even those with dry basements."

"I have been assisted by Tarah P. Customer Relations Specialist and frankly she was the most professional, helpful, and pleasant person with whom I have dealt. I suggest you replicate her! Having supervised many employees during my career, I recognize the dedicated ones and Tarah is such an employee."

Building our home was a stressful process- especially when we discovered leaky cracks in our basement!  Joy, Kevin, and Michael were all very patient and professional when working with myself and my builder. After lots of group effort, the crack was finally fixed and we could feel good about purchasing the  house! We chose this company because of the warranty offered and BBB rating.  We are COMPLETELY satisfied with our install as well as the with everyone involved!

I read a couple of referrals. It had me sold.  I am very happy that I chose to have this project done, due to the fact that the staff of Adirondack Basement Systems is very knowledgeable and helping. I am very pleased with the outcome of the installation. Thank you!

After years of dealing with a damp basement and unused space we decided to invest in waterproofing our basement.  We couldn't have chosen a better company to invest money with. We now have extra living space and don't have to worry about water and dealing with a sump pump in the middle of the basement floor! We would not hesitate to recommend Adirondack Basement Systems!

Everything was 100% completed! The Staff and Design Specialist were very polite, helpful and knowledgeable, they had every answer to all my questions. I was very impressed from start to finish!

My Design Specialist was very good.  He answered all of my questions, as did the office team. My installation crew was very informative and professional.  They are excellent people.  I was surprised at how clean the installation was. A very efficient job, well done!

I would like to compliment Foreman Sean Fredricks and his crew for a superior job done on our basement. They were all friendly, professional, and very courteous. Thanks to all!

- How satisfied are you with the installation we completed for you?      Extremely - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Professional, quite knowledgeable, both foremen were very courteous and helped me through some difficult decisions - What are your thoughts on our Design Specialist and the presentation?      He really made me feel satisfied in making the correct decisions and I was quite impressed with the company - Was our office team efficient and knowledgeable?      Yes, always helpful - How did you hear about us? Have you seen our name anywhere else?      Online and in the newspaper - Overall, what were the top two reasons you chose us over another company?      Extreme feeling of competence and reliability Any additional comments?      Overall, I always felt that my money was very well spent. I would have done my whole basement (as addition to my rental properties) except that my 3 children are entering their college years #1 and #2 the sheet rock removal and replacement seemed so overwhelming to me after the trauma of the flood! But the whole company really impressed me and after dealing with so many incompetent people, I felt like I had made an outstanding choice. Again, the 2 foreman (a different one for each address) AND their workers were sooo courteous. I was really impressed!

- How satisfied are you with the installation we completed for you?     Was fine - Was clean-up satisfactory?     Ok - What did you think of our installation crew?      Fine - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Home show - Overall, what were the top two reasons you chose us over another company?      Experience and local

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Polite, efficient - What are your thoughts on your Design Specialist and the presentation?      Polite, explained all aspects very well - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Ads - Overall, what were the top two reasons you chose us over another company?      Presented best info  

- What did you think of our service technician?      Punctual and pleasant - Did our service technician explain the service to you?      Yes and answered our questions Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      We have nothing but great things to say - What have you done in the basement after the initial installation?      Painted, decorated, and enjoy extra living space - Would you recommend our company to others?      Absolutely! - Any additional comments?      After years of dealing with a damp basement and unused space, we decided to invest in waterproofing our basement. We couldn't have chosen a better company to invest money in. We now have extra living space and don't have to worry about water and dealing with a sump pump in the middle of the basement floor! We would not hesitate to recommend Adirondack Basement Systems! It was well worth the money!