Testimonials for John's Waterproofing

Letter from our customer Dear John Lombardi and Robin Eckloff: Please consider this letter as an unsolicited testament and rousing endoresement of the service we received from your Service Technician, Caleb Osborn. As you're probably both well aware, we have had water/drainage problems with our home since we moved in almost 8 years ago. Over the years, we have had numerous companies, including yours, address the problems to try and alleviate our continual wet environment. You installed the CleanSpace Crawl Space Encapsulation System in February 2013. Although this has helped a good deal, we still seemed to have sump pump/drainage problems whenever it rained. The SaniDry dehumidifier system stopped working altogether. The sump pump, on the other hand, ran continually, non-stop, for hours on end even after the rain had stopped. Caleb was tenacious, persistant and determind to find the problems and mitigate our anguish and angst. We found Caleb to be honest, sincere , hard-working but most of all, professional and astute. he diagnosed the problems and quickly determined a correct course of action. he went over the issues with us and quickly set on a plan to rectify the problems. His perseverance and resolve were as if this was his own home. We really appreciated his commitment to excellence and his superior customer service. This is so lacking in many businesses and employees today.  We are both retired from a couple of high level management positions and are well aware of how important it is to have competent and highly capable people not only with the technical skills but also the people skills to match. They are the "face" and best marketing tools of your company. With Caleb Osborn, you have a gem and a definite asset to your organization.  Sincerely,  Jeffrey and Sharon

IN THE CRAWL SPACE: Removed ALL the old, wrinkled up, dirty (and in some places wet) water barrier; removed all the old debris under the house as well and smoothed out the dirt flooring in the crawl space.  Added a complete sump pump system.  Added a brand new barrier system that went all the way up the side walls.  OUTSIDE:  Added under ground piping to bring the rain water from the gutters to the back of our property and then replaced all the grass and dirt that had been displaced. After we had a big shower pipe leak go undetected under our home (until we had a plumber inspect and fix it) my husband hired John's Waterproofing to replace the barrier, add a sump system in case another pipe were to ever break and go undetected. We also decided add in gutter drainage as an additional precaution.Our only crawl space access is a small door in the floor of a back bedroom so we were concerned about how they were going to be taking out 1300 sq feet of old wet dirty plastic barrier sheeting. The crew arrived promptly and went right to work putting up PROTECTION on every wall and the floor of the back bedroom, and then the floors and walls of the hallway and living room so they could take all the dirty/damaged barrier sheeting outside without getting our freshly painted walls and our brand new carpeting dirty. I was impressed.Then, the crew split up to complete both the outside repairs and the crawl space clean-up and sump pump installation simultaneously. They were GREAT guys and I really enjoyed their sense of humor and willingness to explain everything they were doing in great detail. They were also very skilled, quick and professional. Gracious even, refusing all offers of beverages on a hot day.They tested everything out when done and then I was given instruction on the use of the sump pump and the things that it does and could/would do. He was very easy to understand. They hauled ALL the bad barrier and debris away without added cost. When they were gone, there was nothing for me to clean up or wipe down inside or out. I looked in the crawlspace and was SO RELIEVED!!! What a HUGE DIFFERENCE!!! I am so glad we hired John's. I wish I could show before and after photos.

All of your employees were professional and performed a great job.

I don't do Google reviews but the two gentlemen you sent did a great job and they were very nice.   Gayle Kirk

Installed SaniDri XP Basement Air System. Excellent service and product. Would use this company again for sure.

I was very happy with the thoroughness of her inspection, ability and willingness to answer all my questions so that I understand the options and costs.

 I want to show my appreciation to all of John’s Waterproofing for providing excellent service, listening to your customers and being fiduciary. I want to let Zezar and Jake know that they manage some wonderful teams, naming Delfino and Andrew particularly. They both went out of their way to be helpful, give advice and answer questions as well as doing a brilliant job. Thank you for upgrading the sump pump to the best design for my property. I feel secure and assured of it keeping my basement dry and my investment worthy. I will happily recommend Johns Waterproofing to anyone. I look forward to calling on the Service team for my yearly maintenance. 

days have made! Even after all the rain we've had on Tues and Wed, not to mention the wind and rain storm yesterday, my basement is completely dry.  Of course, I did have hope the waterguard system would work, but somehow it seemed almost too good to be true. Not so. It does seem to be true. The crew was terrific. They covered all my stuff with plastic and cleaned up thoroughly when they finished. The jackhammering seemed to take only a few hours on Monday and the gravel and half the system were laid. I can't believe how fast it went.  On Tues the exterior drainage lines were done--in the pouring rain--and the sump pump installed. The cement over the interior trenches was neatly done and you would never know it's there. The same with the exterior which wa snot at all an easy job. I can't say enough about the professionalism of the salesman Kenny Low and of the crew. Lorenzo, Delfino and Corey. I want to recognize each man and thank them all of the their hard work.  I still find myself going downstairs to see if there is water coming through the center of the floor. and the shop vac is still sitting nearby but nothing has come. What a sense of relief.  Thank you! 

On this day of being thankful, as I just heard my sump pump kick on for the *third* time, I can't leave you guys out! Your service here was an absolute life-saver. six years later and not a single regret-it was the best money I ever spent. Thank you all so much! I hope John, Robin, Caleb, and the whole team had/have a great Thanksgiving. Take care you guys- William 

I cannot tell you enough how great these guys are. They went above and beyond and were the most polite people. I have a better house because of the encapsulation system. The house smells better, feels better, and my electricity bill went down too! 

IN THE CRAWL SPACE: Removed ALL the old, wrinkled up, dirty (and in some places wet) water barrier; removed all the old debris under the house as well and smoothed out the dirt flooring in the crawl space.  Added a complete sump pump system.  Added a brand new barrier system that went all the way up the side walls.   OUTSIDE:  Added underground piping to bring the rainwater from the gutters to the back of our property and then replaced all the grass and dirt that had been displaced. Member Comments: After we had a big shower pipe leak go undetected under our home (until we had a plumber inspect and fix it) my husband hired John's Waterproofing to replace the barrier, add a sump system in case another pipe were to ever break and go undetected. We also decided to add in gutter drainage as an additional precaution. Our only crawl space access is a small door in the floor of a back bedroom so we were concerned about how they were going to be taking out 1300 sq feet of old wet dirty plastic barrier sheeting. The crew arrived promptly and went right to work putting up PROTECTION on every wall and the floor of the back bedroom, and then the floors and walls of the hallway and living room so they could take all the dirty/damaged barrier sheeting outside without getting our freshly painted walls and our brand new carpeting dirty. I was impressed. Then, the crew split up to complete both the outside repairs and the crawl space clean-up and sump pump installation simultaneously. They were GREAT guys and I really enjoyed their sense of humor and willingness to explain everything they were doing in great detail. They were also very skilled, quick and professional. Gracious even, refusing all offers of beverages on a hot day. They tested everything out when done and then I was given instruction on the use of the sump pump and the things that it does and could/would do. He was very easy to understand. They hauled ALL the bad barrier and debris away without added cost. When they were gone, there was nothing for me to clean up or wipe down inside or out. I looked in the crawlspace and was SO RELIEVED!!! What a HUGE DIFFERENCE!!! I am so glad we hired John's. 

Delfino G and his crew were efficient, courteous and all-around fabulous. They kept us updated as they moved along and left the basement clean. Their work looks great. We've only had the system for a few weeks, but so far we're dry!

The crew came out and installed a sump pump. They were great to work with and I'd recommend them. 

"very accommodating and professional"

  This company provides excellent service!