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Testimonials for Omni Basement Systems

Fiona T. wasn't happy with her dirty, mouldy, smelly crawl space. She called the experts at Omni Basement Systems, the Basement Systems dealer in the Greater Hamilton area. Omni specializes in waterproofing and crawl space repair and Fiona wanted a solution to her crawl space problem right away.After inspecting the crawl space, the experts at Omni prescribed and installed a CleanSpace Crawl Space Encapsulation System.The CleanSpace System completely isolates the crawl space from the two main sources of moisture: through the ground and the air. First, a tough, air-tight, vapor barrier treated with built-in antimicrobial agents that prevent mould growth, lines the whole space. Then a powerful crawl space dehumidifier is installed to keep the humidity levels in the crawl space at or below 60%, a level that mould cannot grow in.Fiona, who was very pleased with the professionalism and punctuality of the whole team, was genuinely surprised to see how one simple improvement could help so much. The mould and nasty smells are gone, the crawl space is clean and healthy, and her home is more comfortable. One thing is certain: if your Ontario home sits on a dirt-floored, vented crawl space, you may eventually feel some or all of its bad effects. These include mold, unpleasant odours, upstairs rooms that are hard to cool and heat, increased indoor allergies, high energy bills, and in worse case scenarios, dry rot, sagging floors and structural damage! So don't wait! Call Omni today for your Free Crawl Space Repair Estimate.
Fiona T. of Hamilton, ON
Thursday, June 15th
We moved into the Niagara area from the GTA and soon realized we needed work done to the "bones" of our home. After doing online research, we saw that Omni had very positive reviews. We called Omni and spoke with Jocelyn who provided us with great customer service throughout our project. Next, Pete came to our home & assessed and provided a plan of action that would require a dehumidifier vented into the basement, 4 jacks to support the floor joist below our crawlspace & to repair/seal the existing liner and to spray-foam the perimeter. Pete's knowledge was extensive and you could tell he just about has seen it all ! Finally, Daniel and his crew showed up as scheduled and got down to business. We were impressed with Daniel's skill-set and ability to explain each step of our 3 day project to us, all the while join his team in some challenging tasks. We very much appreciate how Daniel went above and beyond & made sure the work area was tidy and clean during and the end of the job. We would highly recommend Omni for anything "basementy"  
Tony M. of St. Catharines, ON
Wednesday, March 15th
The crawlspace looks better than we imagined it would! And smells better too! We met with David a few times prior to signing and he was always happy to answer our questions. Other than a little hiccup in the scheduling (which was resolved quickly) everything went very smoothly. The crew - Dustin, Luke and Gord – worked well together and did an excellent job!! We are very happy!!
Karen P. of Hillsburgh, ON
Wednesday, May 24th
Testimonial Photo by Matt M.
Great service from start to finish We purchased a home recently which had a dirt crawlspace. The previous owners had neglected this space and it was an entry point for rodents and odors. I reached out to Omni to have a quote on the work. They sent some reading materials after the quote was scheduled and the salesperson who came to give the initial estimate was great. He wasn't pushy and came across as knowledgeable and honest. After the appointment was scheduled, Omni called a few times to give opportunities to move the date forward, though these ultimately did not work with our schedule. The contractors on the install date were great and professional and the work was completed in one day. After install, the contractor mentioned some issues that he noticed (entry points for rodents). The crawlspace is much cleaner now and I am very happy with the work done.
Matt M. of Kitchener, ON
Thursday, December 16th
Thank you Omni. You re-adjusted your production schedule due to our unplanned water problems and this flexibility was much appreciated and resulted in a larger job. Great service and now we are dry and warm. Thank You!
Karen S. and Robert R. of Kitchener, ON
Thursday, June 15th
You did not push and were not intolerant of my questions. You gave great customer satisfaction. I can't believe the difference in the air quality in our home. No more musty mildewy smell. No more dust particles floating around. The air smells as clean as it looks. Humidity has dropped 30 percent and we are dry! Would strongly recommend you to other persons who have had problems such as ours. Being built on slate rock and having a constantly wet crawl space was so detrimental to our health. My husband and I positively believe our air quality and respiratory problems (constant colds, etc.) was directly related to the ill health of our crawl space. It was the BEST INVESTMENT I've made! Thank you.
Debra C. of Cambridge, ON
Thursday, June 15th
Everything went smooth, crew was excellent as was any on I contacted at your office. You answered all my questions and there was many of them. I would highly recommend your company.
Mike S. of Binbrook, ON
Thursday, June 15th
Thanks again Keith. Everyone has been a pleasure to deal with at Omni and will gladly recommend your teams services to friends and neighbors in need. 
Matthew F. of hamilton, ON
Tuesday, June 1st
...very happy with the crew and their timely completion of the job. They went out of their way as to not disturb our daily routine and clean up was impeccable. All people we encountered were very helpful and professional. We 100% are thoroughly satisfied.
Kaz B. of Hamilton, ON
Thursday, June 15th
Testimonial Photo by Matt L.
Great work! Professional service! The service team was clean, courteous, and professional. The work done to seal and insulate my crawl space and basement was outstanding. The system completely changed the environment inside my house. It is worth noting that the team was very aware of covid restrictions and made us feel comfortable with their level of awareness and protection.
Matt L. of Port Colborne, ON
Thursday, July 8th
Testimonial Photo by Larry B.
Highly recommend Omni Basement Systems, excellent crew, efficient, polite, well maintained. Crew worked hard and got job jobs completed in 6 days.
Larry B. of Welland, ON
Thursday, July 7th
Testimonial Photo by Sandy C.
Crawl space upgrade Right from the 1st phone conversation with Hunter I was very impressed and comfortable with what the whole project entailed. The communication between the office, sales person and myself was constant and informative. The crew that did the job is top notch!!! Kind, friendly manner and they all explained what was happening and updating me with pictures that were taken. I can't say enough about how pleased I am with this company
Sandy C. of `Welland, ON
Thursday, December 8th
Testimonial Photo by Ornella R.
Crawl space sealing, insulation overhaul Nightmarish Dirt floor crawl space was completely overhauled and insulated. It is now clean, water proofed and sealed From insects and rodents. Very pleased with the quality of work and end result.
Ornella R. of Burlington, ON
Wednesday, May 5th
Testimonial Photo by Tom D.
OMNI were fantastic from day 1. We had water in our basement crawl space and after giving them a call they were there quickly to quote, and explain their solution. They made sure we understood the plan, the reasoning behind the decisions and the timeframe. The crew that did the work and install were fantastic. They were quick, efficient and did a great job. Highly recommend OMNI and suggest they are the first call you make.
Tom D. of Burlington, ON
Monday, August 14th
As you know we had a pretty sick basement . . . the presence of mold, dampness and decay was very discernable. Following an excellent presentation, we agreed to have a complete basement treatment including the perimeter drainage system for all walls; the wall treatment to cover damp and dingy rubble walls; floor and wall cover in the crawl space, and; a sump pump with a battery backup system. (I should add we had standing water in the basement for several spring months every year.) Within days following the completion of your work there was no mold or damp musty smell in the basement and the main floor of the house was free of that old farmhouse smell. The addition of the SaniDry basement air system also had a lot to do with this, keeping the basement air circulating, filtering and dehumidifying. Words can hardly express how pleased we are with our new basement!
Mr. and Mrs. S. of Puslinch, ON
Total testimonials : 564
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