Testimonials for Rainy Day Basement Systems

Dear Dan, My husband and I would like to take this opportunity to thank you for the wonderful work you and your crew have recently done for us. I can honestly say this is the best home improvement investment we have ever made! Your Rainy Day Basement Systems crew is the most professional group we have ever hired. Their respect for our home and privacy was very reassuring and the quality of their work was truly insurmountable. Our eight years of problematic crawlspace issues is finally over! Rainy Day Basement was able to resolve water issues that two other companies could not. I can now sleep much better knowing that I have a clean, dry and rodent free space beneath my home. We are ever so grateful and will be recommending this work to family and friends for years to come.

They did a great job! VERY satisfied! In the past few months, we’ve had heavy snow, snowmelt, and rain, and we haven’t had a single problem with flooding in the basement. It looks like the problem is fixed once and for all!

Satisfied so far. Your crew was polite, informative, considerate, hardworking, efficient. They were helpful and addressed our concern and questions. Showed exactly what our needs were and how they would be addressed. Loved the crew. We were presented with what needed to be done, proof, and solutions to our needs so knew what was expected and how it would be completed.

Dear Mr. Malsch, Rainy Day Basement provides excellent service. But first there was pain – the pain of worry once we were aware of a leaking foundation and all the attenuating problems. Last October was our “moment of truth” and I phoned your Arlington office. From the first phone call until this past Tuesday, July 18th, every contact with your company has been professional, helpful, patient and empathetic. Fortunately, I’ve never had to deal with leaking crawl spaces etc., so when it became an issue for us, I was overwhelmed. I knew it was serious and couldn’t be put on hold, but where to start? What would really fix the problem? Most importantly, who to trust? I knew I wanted a company that would complete the repair; I did not want to be the project supervisor. I found your website and gave you a call. The office staff was patient and empathetic. I felt as though she truly heard about my issue and, just as importantly, my worry. Next, Delano Berry made a thorough assessment, complete with photos and diagrams. He sat and explained repeatedly as I kept asking questions. In fact, after sleeping on the issue, I had more questions and he stopped by on a Sunday to meet with us again. He never pressured us. We decided to proceed, a start date was set (right before Christmas) and so it began. Each day the installers were here they never stopped working. When it was all done, I requested that someone come out and review the work. While our crawl space is 6-feet high, we don’t have stair access and I didn’t feel I could get down there. Besides, how would I know if work had been performed correctly. There was some lag tie as I searched for an electrician to complete the electrical part. Ki Electric was great, though busy, and we had to wait. Once that was completed, I again phoned to have someone verify that the electrical was in good order. And that is when I met Russ Dyer. What a guy! He came and made a thorough inspection of all the work done. While the electrical was good, he felt some of the original finish work was not quite as it should be. He spent two days “touching up” every little thing he felt needed attention. We so appreciated his determination to see the job done to completion. Finally, by late January everything was up and running. Unfortunately for me, the dehumidifier was located directly under our master bedroom and every time it ran, which is often at night, I could hear it grumble. Now that it’s July, I thought surely that thing won’t run so often, but I was mistaken. July 17th, I phoned and requested that someone come out and check that the dehumidifier was running correctly. Tuesday, Russ phoned to let me know when he would be out. Again, he doesn’t quit until the job is done and done well. After verifying that the dehumidifier was functioning properly, he moved it. While down there he also checked out the perimeter and found where rodents had chewed through the insulation material in 3 of the air gaps and he back filled those. That night I slept like a baby. This is a long letter, but without knowing the process from a customer’s perspective I don’t think you can appreciate the quality of work your staff performs. It was an expensive job, but we feel that our water issues have been handled. After this wettest of winters, all is dry! Yay us! Yay you!   Sincerely, Mary Lou D. 

Zach was very informative, polite, and helpful. Installation crew was very hard working, clean and helpful. So nice and clean down in the crawl space and no debris or mess left anywhere. I chose Rainy Day for a more modern solution!

I appreciated Kirsten's background in home inspection, her thoroughness in evaluating, and explaining details to me. Daniel and his crew were awesome! They were always on time, communicative, explained daily work with photos, and did great work. They all deserve a raise/ extra bonus! My house and crawl space was spotless at the end of their work. I chose to work with Rainy Day because of the response time to have someone come out after my initial call; the thoroughness of inspection detailed work suggestions & transparency of cost. 

Donny, Ramon, Vladimir were here for just 2 days. Hardly knew they were here. Left the place immaculate.

I couldn’t have asked for an easier company to work with on this project. Dan was thorough and knowledgeable. Videos were educational and helpful. Donny, Ramon and Vladimir were here for 2 days. Fast and efficient. Left the place immaculate.

They were great always keeping us informed. I liked what I saw and heard from the company. They got the job done. Thank you for the fast service and the ability to create a completely new environment in our crawl space. 

I wanted to let you know how dramatically my health shifted after the installation. Within a week my “seasonal” allergies were 100% gone. Last year, I suffered with severe allergies all summer. I was incapacitated with them. This year, they started in January/February. Within a week or so of the completion of the work I was completely cured. Just a week ago, we stayed in a musty beachside cabin and low and behold the brain fog and allergies were back. I wish I had installed this system 10 years ago!! It would have made a world of difference in my well-being, health and day-to-day quality of living.  

Impressive. Excellent. Very satisfied. I needed it done—water under the house. Tyler, David, Wayne, and Peter were excellent. If I had a question, they would answer it right away. They are great guys.

Excellent crew - organized, focused, kept me informed, thorough clean up

Professional, polite, good work skills

To Whom It May Concern, I can honestly say this is the best home improvement investment we have ever made! Our Rainy Day Basement Systems crew was the most professional group we have ever hired. Their respect for our home and privacy was very reassuring and the quality of work their work was truly insurmountable. Our eight years of problematic crawl space issues is finally over! Rainy Day Basement was able to resolve water issues that two other companies could not! I can now sleep much better knowing that I have a clean, dry and rodent free space beneath my home. We are ever so grateful and will be recommending this work to family and friends for years to come. 

Each person who worked here from Delano to Kevin to Vladimir's crew, were always helpful to explain what they're doing and why. They had the combination of knowledge yet never felt like a "sales" job.