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Testimonials for Ayers Basement Systems

Nate Monear and Matt Houghtaling did a great job waterproofing our basement. They left no mess the job looks wonderful, and even with some house construction problems they discovered, they got the job done neatly and very professionally. I would Recommend Ayers to anyone who has basement water issues!
Hans D. of Portage, MI
Tuesday, April 19th
I want to thank all the men who did a wonderful job at our home. I will continue to recommend your company for this kind of work.
Thomas K. of Portage, MI
Monday, February 15th
The guys working on this project were great. It is such hard work. We appreciate it. They deserve a bonus for working so hard.
Karen and Joel K. of Portage, MI
Tuesday, August 10th
We were very satisfied with the estimate and the work done. The installation crew were professional and friendly. The office staff was courteous and professional, Project Manager was excellent.
Lorraine of Wyoming, MI
Wednesday, April 23rd
You have a big thumbs up from me. So impressed with the work your company did with my basement.
Jason C. of Kalamazoo, MI
Friday, April 18th
Ayers did a great job! The crew was very professional, courteous, and cleaned up behind themselves :)
Huston T. of Kalamazoo, MI
Monday, August 23rd
Installation crew was competent, experienced, efficient, and courteous. Project Manager, Ed was friendly, knowledgeable, truthful, honest, and not pushy. Main reason for choosing Ayers Basement Systems was they offered well designed, simple solution to our problem and at a reasonable fair cost.
Daniel of Kalamazoo, MI
Tuesday, June 6th
Virgil, Thank you for assigning Jon and Marty to put in the Sump Pump in my basement. Both of them represent exactly the employees you want to represent Ayers. They were very professional, extremely pleasant and courteous, and very hard workers. 1.They taped off the section as I had asked you to arrange and when I thanked them, they just told me that was what they do as part of the job. 2. When they looked at the plans that Todd had recommended, they decided the drainage system would not work as planned.  They walked around the house and developed options that the discussed with me, even though it meant extra work for them.  They then had to obtain the extra parts (piping).  Also, it meant the job would take much more time.  The facts are, I would have been willing to pay extra and told Jon that, but Jon immediately said no, the job would cost what Todd ha estimated.  (I expect I should thank you for that-that is probably company policy, but Jon did it pleasantly and with style.) 3. As I may have mentioned to you (or maybe I hadn't), my husband has mild dementia.  He was not home when Jon and Marty arrived, but came home while they were working and was in the basement watching his TV during their work.  They interacted with him in a very sensitive way, even though I had not told them about his dementia. 4. They cleaned up the area.  I did not have to take a dust cloth or shop vac to clean up. 5. Jon check the sump pump that Ayers put in last year to make sure it was still working.  Again, that was an "extra." These are two guys you want working for you. Again, thank you, for assigning them to this job. Alyce
Alyce A. of Kalamazoo, MI
I was very satisfied with the work performed. The installation crew were professional and hard working. Vic, the foreman kept me informed and answered any and all my questions. There are a couple of reasons we choose Ayers Basement Systems, the Project Manager spent time explaining the system and how it wokrs. He didn't rush in and out. The price was slightly lower than other companies. Project Manager followed up after the initial visit with additional information via mail.
Tom of Martin, MI
We are so grateful for you and your crew. What a nice group of gentlemen. Never have we witnessed this level of integrity, par for the military, from your honesty to your work ethics. Moreover, you were generous with our two boys trying to run circles around your patient crew when they should not have been around at all. Thank you for the comfort you have given us in knowing that our home was restored to its rightful purpose and safe haven for our family. Guys like you are what this country is built upon. May God bless you in your future endeavors and keep you safe and healthy and prosperous.
Dave and Laura C. of Grand Rapids, MI
Thursday, April 9th
I was Very Satisfied with the work done. The office staff was courteous and professional. The Project Manager was excellent. He was very thorough and knowledgeable!! I am very happy and wish I would have called you years ago.
Kathy R. of Grand Rapids, MI
We were very pleased and impressed. Once the day was set everything went perfect. Your crew was very professional. We will suggest your company to anyone thinking of installing an egress window. If needed in the new house we buy we will be sure to call you people again.
Bob W. of Grand Rapids, MI
Tuesday, June 6th
The Installation crew was very professional and knowledgeable. The Project Manager was a good sales guy. He knew his products.
Graeff of Grand Rapids, MI
Tuesday, June 6th
I have been having water issues the past few months due to rising water tables in my area. I knew it would take some time to get the water tables to normal levels and wanted a better sump system to protect my home. I found Ayers Basement Systems after some research online and purchased the TripleSafe Sump. Overall, I am pleased with the results. We had some issues at first trying to route the system where I wanted, but Ayers Basement Systems worked with me to make sure it was done, and done right. Problems can happen with any project and I don't measure on what the problems were, I measure on what was done to resolve them. The system works great and overall I am pleased and would recommend Ayers to others, and will use them again should I have a need.
Michael of Grand Rapids, MI
Tuesday, June 6th
I am very pleased with the overall service. The salesperson was very responsive and very nice. The crew was great and the clean up was perfect  
Maureen C. of Grand Rapids, MI
Monday, August 23rd
Total testimonials : 208
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