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The customer was experiencing waterproofing problems in the basement of this house. Water would get into the basement when there was heavy rain. He would have to push the water over to the drain to get it out of the basement.
We used our WaterGaurd system all the way around the basement to ensure the whole thing would stay dry. We put in full height clean space to limit the amount of water vapor getting into the home. We also used our triple safe pump to make sure they won't have to deal with the stress of a sump system failure.
Homeowner Star S. noticed that her sump pump was running a lot and there was a lot of water. She was worried that the existing dehumidifier was no longer working and causing problems in the basement. Concerned about the upkeep of her home, she discussed this during her annual service appointment.
Service Technician Chuck Kain was able to look at her existing dehumidifier and see that it was no longer working. He recommended that Star replace the dehumidifier with an up-to-date SaniDry Sedona Dehumidifier. After installing the new dehumidifier, the relative humidity went down and is now able to be controlled. Star appreciates Thrasher’s annual maintenance program for helping her with the upkeep of issues like this.
Our customer, Dennis, was getting older and knew that his steps posed a serious risk of injury to himself and his wife. We were able to lift and level his steps to make it safer for them using Polylevel foam. Polylevel foam is injected into a small hole in the concrete using the Polygun pictured in the before photo!