Zach was extremely professional and kind. When he first called to confirm the appointment, the volunteer for the church took the call. She asked, "who is that? He was SO NICE!" Zach made me feel like I was part of his family.
Susan W. of Buchanan, VA
Monday, April 29th
We were very pleased with the work done on our basement. From the initial consultation that was very thorough and every detail explained to the crew that did the work. Everything was professional and all were super friendly. They did their best to keep dust to a minimum and cleaned up afterwards and finished in one day! They even followed up days later to make sure everything was ok still. Looking forward to finally having a dry basement! Would recommend!
Amanda C. of Mc Dowell, VA
Thursday, November 6th
My experience with Fortress Foundations has been great. NATHAN, NICK & DAKOTA were very professional.
Connie R. of Axton, VA
Thursday, April 17th
He was very nice, knowledgeable and did a great job replacing the sump pump for us.
Dylan C. of Riverton, WV
Tuesday, November 11th
Jack and the crew Seth and Ant!! did awesome !!!
Chris G. of Doe Hill, VA
Sunday, June 15th
I've had to have them come out and do 2 jobs for me now and both times they were polite, professional and ready to answer anything questions I had along the way. I still have more work that needs done and will be calling them for that as well.
Stacey T. of Goshen, VA
Wednesday, August 6th
Very knowledgeable, found issue others missed. Ho est recommendations, no pressure.
James E. of Mc Henry, WV
Friday, November 7th
Adam was great! He was able to come out and look at the property right away since we are on a tight timeline to give us his honest evaluation of what was needed. He was very helpful in stating that his company wouldn't be the right fit for this repair, that would it was more of a contractor job, but he did take a good look at everything to make sure we could figure out where the water intrusion was coming from and give me his best advice on the needed repair.
Heather H. of Seneca Rocks, WV
Tuesday, November 11th
Joe came out to access the situation in my basement. His expertise and knowledge to this matter is exceptional. He explained the problem and suggested a solution to me with a great price.Jordan did an excellent job installing the dehumidifier. From start to finish, he was professional, knowledgeable, and efficient. He took the time to explain how the system works, made sure the setup was tailored to my space, and left everything clean and tidy when he finished. The humidity levels have been perfect ever since, and the air feels noticeably fresher.I really appreciated the attention to detail and friendly attitude from both of them—they clearly takes pride in their work. I’d definitely recommend them to anyone needing "anything basementy"!
George C. of Gormania, WV
Thursday, November 6th
Worked with Caleb Stone on a rental property in Bedford and their team did a fantastic job waterproofing our basement. Good price and service was outstanding!
Winston D. of Bedford, VA
Wednesday, January 22nd
Worked with Caleb Stone on a rental property in Bedford and their team did a fantastic job waterproofing our basement. Good price and service was outstanding!
Winston D. of Bedford, VA
Wednesday, January 29th
Nathan, Nick, and Dakota did a great job waterproofing our basement.
Michael H. of Bedford, VA
Wednesday, April 30th
Warren, Logan, Devin and Pete did great work, got the job completed early. Warren explained the dehumidifier and sump pump thoroughly to me and answered all my questions. Very polite and professional young men! Caleb did the initial inspection, kept me informed and thoroughly explained his findings. Not once did I feel like I was being pressured into making any decisions. Jeremy, the electrician, was very polite and professional and explained everything that he was going to be doing. The entire experience was great. They were done early and the job was very well done and looks amazing. And overall positive experience with this company
Darlene H. of Bedford, VA
Thursday, July 10th
Adam was extremely knowledgeable and courteous. He came out to a property we were in the process of buying and provided a free assessment and recommendations related to the homes foundation and water management. He didn’t try and sell us anything or make a mountain out of a mole hill. He simply provided an expert, practical opinion on the structural integrity of the home and what he would suggest. It was refreshing to interact with a foundation specialist that wasn’t out to sell you something you don’t need. I highly recommend Adam and this business if you have foundation questions.
Brian W. of Franklin, WV
Thursday, November 6th
The gentleman did exactly as promised. Called before arrival, arrived well within the projected window, did the work to service our sump area etc, spent time giving us operational overview and cleaned up the area.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.