Bottom line, professional and knowledgeable people, I would work with them again.---Caleb was my sales contact, not pushy like JES salesmen are and a nice guy who took his time looking into my needs on the house.Toby and his crew Noah, Tyler, and Tim were a great foundation repair team. Now let me get into specifics, I live on a massive hill, my foundation could not be repaired in the price or time allotted during the estimate from Caleb. However Caleb did note that it may not be possible to do a repair without massive cost because of the crazy depth of my foundation being on the downward hill that my foundation needed repair on, yadda yadda yadda, I have a super deep foundation. Anyway the crew could not complete the job and they only allotted one day so I chose not to move forward because they'd have to go deeper and it would turn into a 4 ish day operation with increased costs. Toby was very clear and lucid when talking through the problems they encountered with my nuts deep foundation, I am putting a crack monitor and I am going to see if further movement happens in the time I own this house. Great team.I also had poly being done to raise and secure my front porch and sidewalk, that was Tim C. and Alex. They did a wonderful job and were able to complete the job. My porch was really bad from the previous owner's neglect so with what they had to work with turned out really very nice and makes my home look a heck better. Very happy with the poly team and they took the time to make it perfect.Final shoutout to Holley who sent me the bill before leaving work, however I then requested an itemized bill so she hopped back on and sent that over after she was already done for the day. Really appreciate that.
Adam D. of Wirtz, VA
Wednesday, December 3rd
We are so impressed and thankful for the professionalism displayed and the knowledge shared from Fortress Foundation. We had noticed a few areas that thought may be concern and wanted to have them checked so we could address sooner than later or have peace of mind.Our appointment was set up at our convenience and we received a packet of information ahead of time. The packet included a photo of Caleb, the employee coming to do our evaluation.Caleb was very professional and had excellent communication - including calling the evening before to confirm and letting us know he could arrive a little earlier than planned if convenient for us. He also text to let us know when he was on the way and arrived timely.Caleb did a thorough review of our concerns and inspected our home and was happy to share there were no issues of concern. We are so thankful for the peace of mind and appreciate Caleb and others at Fortress. We will definitely reach out to them first if we have the need in the future.
Beck E. of Blue Grass, VA
Wednesday, April 30th
"Everything went well. The crew did exactly what they said they were going to and cleaned up afterward. Very pleased with the work and will be recommending Fortress Foundation Solutions to others."
Laura F. of Moneta, VA
Thursday, December 21st
Just wanted to let you know what a positive experience we had withSkylar. My mother was concerned that the foundation under the porch was failing. Skylar checked it out and determined the foundation was solid and showed us (my brother and I) what the problem was. Unfortunately, he said it wasn't something your company could help with, but talked with us about some solutions. He also checked out the rest of the house foundation as my mother was concerned about it also. He was very knowledgeable and, quite frankly, we were impressed that he didn't try to rush off once he determined your company wouldn't be able to help us.
If all your techs are like Skylar, I would feel very comfortable referring your company to others.
Shirley K. of Oakland, MD
Monday, April 10th
Fortress Foundation Solutions installed four jacks to support beams in our basement. The materials used were superb and exceeded only by the workmanship of the crew. These young men did a fabulous, professional job. If we have basement issues in the future we will use Fortress Foundation Solutions, cannot recommend them highly enough.
Frank O. of Bayard, WV
Wednesday, March 19th
Riley did an incredible job when he came to our home. I was concerned about several cracks outside of the foundation so I called Fortress Foundations and I’m glad I did. Riley is a true expert. He was able to explain in clear terms what was happening and what I should and shouldn’t be concerned with. His demeanor is kind and welcoming and he was honest and sincere. I highly recommend Riley and Fortress Foundations.
William O. of Accident, MD
Wednesday, January 29th
Cope and his crew Jeremy, K'Nell and Ricky were amazing! They were very professional, fast, and friendly.They communicated progress throughout the project and explained everything when it was complete as well! Which I really appreciated. I will definitely be using this company again in the future for any further issues.
Kaitlynn T. of Huddleston, VA
Thursday, May 21st
Caleb came out the same week I reached out to the company to look at our retaining wall. It was not a job they could do, but he gave me a solid referral for a mason.
Kristen G. of Pittsville, VA
Wednesday, November 19th
Sonny was professional and knowledgeable. He was polite and thorough. He did a full inspection and showed me a possible concern that is easily resolved and that I could do. I would recommend him to anyone needs foundation services.
Richard C. of Augusta Springs, VA
Monday, February 16th
Santiago, Rony Sr., and Rony Jr. were all terrific! Great work and thank you!
Randall T. of Upper Tract, WV
Tuesday, November 11th
Employees Toby, David, Karston, and Lumpy did an excellent job. They were friendly and informative.
Robert S. of Danville, VA
Thursday, May 21st
Pat is the best. Professional, courteous, and really knows his job. More professional and knowledgeable then the rest.
Donald D. of Monroe, VA
Thursday, July 30th
Great service and people to work with! They were quick on work, answered questions and communication during the job. Fortress will be my go to for all things foundation!
Jason H. of Brownsburg, VA
Sunday, June 15th
You are specialists and know what needs to be done and how to do it. Your costs are very fair and manageable, which is so helpful and important in an often very upsetting situation that requires repair. There were no hidden fees or changing of costs. Fortress has a lot of integrity and transparency. I like that. Someone else had estimated 3-4 weeks of labor and over $30,000 more than Fortress quoted. You all are godsends.
Jennifer J. of Staunton, VA
Tuesday, August 27th
We went with Fortress because they offered the most comprehensive plan to fix our foundation completely, not just a part of it. This kind of work isn't cheap but we figured if we were going to do it at all, we'd do everything and do it right, then never worry again. Caleb was always helpful and communicative throughout the process, and the team that came out (Tyler, Daniel and Lump) were professional and answered every question we had. Due to what they found in the ground they had to change part of the plan at one point; Tyler was very communicative with us and was able to make changes to the work order the same day, so they could carry on essentially without interruption. When the city inspector came to look at the push piers they'd installed, his exact words were that they did a textbook job, couldn't be better.My wife and I were very happy with how they treated us and how they did the job. If you want things done right, you should consider this company.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.