Testimonials for MidAmerica Basement Systems

I was under a very strict timetable to have the job done by a certain date. MidAmerica went the extra distance and got the job done on time. Chris was the sales/engineer and did an excellent job explaining the system, helped get the job done on time and followed up to make sure the job was completed properly    

Devin Davis & Oscar Munoz were awesome! they are very professional and polite. I will be requesting them when the rest of our products come in! We had Encapsulation of crawlspace, & Mold clean up done.  We chose your company because of Your BBB rating! After some research on the internet, we believed we found our company to do our basement and we were right! A+ all the way!

  Mac McDaniel was very helpful in explaining the need and how it worked. Bill and his helper were outstanding, knew what they were doing, worked well together, and explained everything at the end. Much to my relief they made a minimum of mess and cleaned up super well also promising me there would be no mice coming in where they made holes!!  

MidAmerica Basement Systems was easy to find on the internet. After leaving a internet message on a Sunday, a person called us (on a SUNDAY!!) and set up an appointment. The fast response was a definite sale. Shows that they think we are important. We would recommend this company to anyone! The salesman was informative, and broke everything down in understandable terms. He wasn't out to sell us something that we didn't need. He was honest. Dillon, David and Adam were absolutely fantastic. Dillon has a great personality with a great sense of humor. He made us feel at ease and was advocate for what was best for us. Couldn't have asked for anything better out of this crew. I loved that Dillon was adamant about putting our system in to make it safe for us. He refused to put it in the way it was suggested. He did a lot of extra manual work, but in the end, this was the smartest and safest way to be done and the way it should be done. GREAT JOB DILLON AND CREW!  The cleanup process was more than what we expected! The got rid of old equipment which was absolutely fantastic. This crew was very knowledgeable and professional. Left the basement, house, yard better than when they arrived. Super service from Dillon, David and Adam. WONDERFUL!      

I was very satisfied with Doug Skinner, crew leader, and his crew of Devin and ReShawn with their work and professionalism. They were efficient and had a pleasant attitude. When a minor change in the installation of the system needed to be made, Doug calmly and quickly made arrangements to have an adjustment authorized. This is the type of professionalism that makes your company top rated. Fred Romane, company salesman, was knowledgeable and gave a good presentation of the company product. Enjoyable doing business with your company.

When I called to make my appointment for a yearly check-up of my pump the gal was SO NICE. Very chatty.... even though it was late on a Friday afternoon :) Nate installed two new pumps and a battery for me. He never minded my dumb questions and explained everything to me very thoroughly. I know have a better understanding of what my pumps actually do. Nate had a lot to clean up with my old pump and you can't even tell he was down there. I appreciate that!

Almost thirteen years ago, after I bought this home, I experienced flooding in the basement. When I bought the home I was told there had never been a problem with water in the basement. This was presumably affirmed by home inspectors, etc. Not true! I was blatantly lied to by the Realtor and the previous home owner, incidentally he built the home. I then did some research to locate a business that specialized in basement containment. Thus, Mid-America Basement Systems. Since the my first encounter, I have been very satisfied. The crew yesterday, Adao and Kyle McCarty, were very professional and complete in servicing my units. Thanks to them and your organization.

Tim Lopez was the technician for the yearly service on my waterproof system. Tim was on time, courteous and friendly. He answered all my questions very clearly, and I hope to see him again next year. I would highly recommend this company. After seeing ads on TV I called and a representative came to my home. This person explained what needed to be done and why. All the work was done with no unexpected problems or costs. They did the job on time and left me with no cleanup problems. It totally worked out well.  

I am very grateful That I picked the right company to do the job.  They were very professional. Our salesman was courteous, knowledgeable and true to his word.  Our Install crew, these 3 men, Mike Clementz, John, and Levi were professional, worked great with each other and told me I needed some electric things that needed taken care of. I was so happy to find this out and have already took care of the matter.  They cleared out things in the crawl space that I didn't know was in there, plus they needed to throw away. I chose your company because of the materials they sent relating to my problem, so I could read about what needs to be done. This I thought was great!  

I already have a lot of your products in my basement and they have worked out good for years. I upgraded to the Sani Dry Sedona. Adao Natario was very nice and explained how the SaniDry works.

Tim Lopez- What a wonderful gentleman!  I was super-pleased with his work, he’s a super-nice guy.  He’s an asset to MidAmerica Basement Systems.  

All aspects of service are great.  Mac was very knowledgeable, good natured and sincere. He helped us create the basement we wanted, convincing us that his knowledge of his products were even better than the ideas that we had come up with.  Mike Clementz is one of your most valuable assets. He is a workaholic and a perfectionist. He wants the job done to the customers satisfaction. Don't lose this guy!  The cleanup process was fast, efficient and complete. Especially appreciated the method used to break up cement keeping the dust at a minimum.

Met at QC Home show. Cole came to our home and gave us an estimate and detailed idea of what we were paying for and what to expect. Very knowledgeable! Richard and his crew came out and did a great job! They were very professional and worked in a timely manner to ensure our needs were addressed. We will definatley recomend to our friends and family! Thank you Cole, Richard and Crew!!