Testimonials for Quality 1st Basement Systems

We are very pleased with our annual service appointment with Quality 1st Basement Systems. The service guy that came out Sha'Chon Kasey was great! He should be in sales. He almost sold me on getting your dehumidifier air system for my house. We will be in touch!

Great products and prices. Waterguard systems seemed to us to be a superior perimeter drainage system to be used in the finished space of our basement. Your company provided the best solution for our problem.

After struggling with water problems in my basement, I knew that I needed to have a sump pump with a battery backup installed. I had heard about Quality 1st Basement Systems because my daughter had used them in the past, and she was very satisfied with the work that was done. After going through the process myself, i was very impressed with every step of the process. The staff was very good in setting up my appointment, and the salesman was excellent in his presentation. Jesus and his installation crew were very polite and efficient, and they did a wonderful job. They informed me of every key step of the way, and I was very pleased with the work and level of the cleanup. The whole process exceeded my expectations. I am very happy my daughter recommended Quality 1st Basement Systems to me, and I will definitely do the same for anyone who is thinking about getting work done in the future.

Just wanted to comment on how great the experience was with both Matt and Ruberto, the installer. The proposal process was seamless and really consultative which I liked. The installation was completed quicker and more efficiently than I had anticipated and the team made sure we were absolutely satisfied before leaving. I work from home and my office is close to where the work was being done. I was able to work without interruption which was also great. I would highly recommend it.

We had a great experience working with Mike to find solutions for our sagging 1850s house. His thoroughness in assessing the whole situation and expertise in designing a solution created a plan that exceeded our goals. We would recommend Mike and Quality 1st to anyone with a basement that needs more than just a simple fix.

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!

The guys were on time and performed the job as I wanted. They were professional and thorough and cleaned up the area when they were done. I had a trench dug about 30 feet to continue the downspout underground to the back of the yard. I highly recommend this company.

I had a water problem in the basement for 20 years, before I came across Quality 1st Basement Systems. My sales rep gave a very good presentation on all of my options. The installation team lead by Wilver did a very good job installing my waterproofing system and battery back up. 

From start to finish, Quality 1st was on point. Quality 1st not only had the best service as far as response, their assessment of my situation far exceeded any other company I had come out of. Anthony was my specialist and the amount of time he spent in my 1foot-3foot high, dirt crawl space was amazing and appreciated. After the assessment, I discussed my options with Anthony and we came up with a plan. The team that came to do the work was respectful, clean, and worked fast. Thanks again Quality 1st!

For a year I thought about getting a drainage system in my basement. Quality 1st Basement Systems had a new pipe system that I had never seen, it wasn't the traditional plastic pipe. The installation team was very efficient!

I am very satisfied. My salesman Ken was professional, on time, and followed up with me. The installation team was very efficient, courteous and they were good workers. Quality 1st Basement Systems was responsive, knowledgeable and had a reasonable price.

Chose Quality 1st to raise my pool deck. Needed 3 sides of the pool concrete lifted as the pool was 29 years old. Was nervous about the procedure but the outcome was excellent! JD and crew did a wonderful job. Very happy and definitely recommend this company.

I was very satisfied with the job. The crew was hardworking and left everything clean. Our problem was completely fixed and now we can use our basement for more things with all the extra space.

I am very satisfied by the job done by Quality 1st. My salesman was very professional and receptive. I initially heard about Quality 1st on the internet and was impressed with there systems. The installation team led by Jesus was the best I ever encountered. 

Back in 2012 I decided to get my basement waterproofed after heavy rains were causing a lot of water damage. I decided to go with Quality 1st after my neighbor recommended them to me, and I am so happy with my decision. The whole process was great, and I love my basement now. Since then I have had my annual service appointment, and I am very happy with the work that is performed by the service technicians. Thank you Quality 1st!