Testimonials for Quality 1st Basement Systems

After purchasing my home in Freehold, I decided to have my old sub pump inspected by professionals. The pump would discharge water about 6 times a day! I knew something was wrong. Steve R. from Quality 1st Basements and I discussed several water mitigations options. Steve was super knowledgeable and direct about their products. I felt like he understood my concerns, and he made sure I was comfortable with everything we discussed. I was confident that we came up with the perfect plan to address all my needs. After the proposal was complete, Luis and his team did a great job with the installation. My new pump discharges now maybe once a day!  I now have the peace of mind I was looking for. Thanks again.

Eric was extremely professional, knowledgeable, and evaluated and gave us a few honest options to address our issues. very happy with the company and with Eric's service overall. Highly recommend it.

I had been looking to fix my sinking sidewalk for three to four years. My friend posted a video on Facebook about PolyLEVEL. I called for an estimate and my salesman John was professional, personable and honest. Removal and replacement of the concrete was at least twice the money as PolyLEVEL. The installation team was excellent and I am completely satisfied with the job done.

I am writing to recognize one of your employees, specifically Randy Halal, System Design Specialist. Mr. Halal serviced our system on July 24, 2017. He was punctual (calling ahead of time), very professional and very courteous. He was extremely knowledgeable with the system and explained all service and/or repairs that he made. 

Your serviceman Randy Halal was courteous and very professional.  

After thinking about fixing my problem for months, I was referred to Quality 1st. The salesman's presentation was professional, I am extremely happy with the job done.

I was very pleased with the job, I should have done this much sooner.  So far the system is working great and we have had a lot of rain since my installation.  The top reasons I hired Quality 1st was their warranty and that their warranty is transferable.  Thank you so much!!!! VERY HAPPY!!

I found Quality 1st in the "Home Improvement" magazine and called them for a free estimate. I was very happy with the salesmen that come out, he explained the problem and went through a presentation explaining how they could fix the problem. We went with Quality 1st to do the work and the entire experience from start to finish was great.

I had the yearly check up on the sump pump system, every aspect of the appointment went along very smoothly. Service Tech was very helpful in explaining the inspection process.

Couldn’t have asked for a better crew from the start with Steve Roldan, to Mario who came out with his crew to do the job. They were great. They knew exactly what they were doing never stopped a minute, and at the end of the day, they left our basement spotless. They were just amazing. Steve came out for an estimate from that day I knew I was in good hands. Steve explained everything that they were going to do from start to finish and Mario took the time out to explain it exactly step by step that he was going to do. They all kept their word, what they said that they were going to do they did it, and more. I would definitely recommend them to anyone. GREAT JOB TO STEVE ROLDAN, MARIO, AND THE CREW.

My neighbor highly recommended Quality 1st Basement Systems.  I am very happy with the overall experience and would definitely recommend Quality 1st to everyone!

I first approached Quality 1st Basement Systems because I was interested in waterproofing my basement. Overall I was very pleased with how excellent everyone was, and how easy it was to get a sump pump installed. While the whole experience was great, the salesman Colin really stood out the most to me. During his presentation he was very friendly, and he was able to explain everything in such a great manner. He also was able to tell us exactly what we needed, which was great. I am very happy that we went with Quality 1st Basement Systems !

I heard about you company by doing research. I was extremely satisfied with the job. The crew was extremely professional. I am extremely happy with the product and will recommend your company to anyone with a water problem.

You should advertise in the Newark Star Lodger and on channel 12 New Jersey News you need more exposure, more poeple need to know about you.  

I waited a couple of months before calling Quality 1st Basement Systems for my dampness and musty smell issues in the basement. My inspector Rick was very thorough and informative and the office staff was always professional and courteous. The installation crew led by Juan Garcia was hardworking and attentive to my questions and concerns. I am happy with the overall work completed by Quality 1st Basement Systems.