Testimonials for Adirondack Basement Systems

"The professionalism of all the staff that I interacted with was above reproach . I was also so relieved to know that the problem would be resolved completely and the cast was within reason. I was thrilled to know that the work and product had such a good guarantee"

"It was very good! The crew was great - very nice guys."

"David Eatz went above and beyond and we really appreciate everything he did! It as a great experience and he was very detailed and informative"

"Brett was so gracious and knowledgeable about the basement solutions, that my home could use"

"Christopher Santiago was extremely friendly, helpful, and thorough with his evaluation. He patiently answered all my questions and clearly presented the options available for my basement and made sure I understood the scope of each option presented before he left. I would recommend Adirondack Basement System based on my interaction with Chris."

"Dan was incredible. Thorough and patient with our questions. Very pleasant and professional. Looking forward to our project!"

"Dan was very professional and addressed all of my questions."

"We are super thrilled with the egress window, it provides a ton of light! I wished we'd done it when we first moved in and now I'd like another...the gentlemen who performed the work were incredible - respectful, timely, and detailed! I'd recommend to anyone wanting wanting to do this"

"Chris was extremely professional and genuinely listened to and addressed each and every concern"

"Jeff was super professional"

"The entire process has been very well managed...from the initial contact and appointment scheduling, to the site visit and subsequent follow-up discussion (both phone and email)...Thank you for your commitment to serving those distant, less populated communities like North Creek."

"Very thorough!"

I was very satisfied with my job.  The crew was very polite and professional.  I chose the company because of the quality of the products and the materials used for the pumps. I had my basement done in November of 2009.  We are now in April 2010 and it is working as advertised.  I lost power for 12+ hours and the battery backup pump performed excellent!

I was very satisfied with the installation that you guys have completed. The clean-up was satisfied. The installation crew was very good. I do think that the office team was knowledgeable. The reason I chose Adirondack Basement Systems over any other company was due to your products.

When you told me 3 years ago that my entire cellar would be mold and odor free after installing a SaniDry dehumidifier, I must admit i was skeptical. After 3 years of experience with this product, however, I am more than satisfied. Not only is my cellar mold and odor free-- as you stated-- the dehumidifier is so efficient that my wife routinely dries clothes in the cellar. Obviously, you didn't give me an exaggerated sales pitch. So naturally, when i had problems with my sump pump, i considered no other basement specialist. You came to my house promptly after i called and thoroughly and honestly analyzed my entire drainage system, not just the sump. Also, I had been thinking about installing a battery back-up to my sump pump to spare me the messy job of mopping my cellar floor the next time i lose power, but i had questions about its reliability in a prolonged power outage. Your answers convinced me that you had a reliable product. This time I didn't question your appraisal. I am having your UltraSump Battery Back Up Pump installed as soon as possible along with a new sump pump.Thanks for your service Frank