Testimonials for Adirondack Basement Systems

"Love Doug. Love the installer. All great!"

"We had Zach come today to do our annual maintenance and he was great!  Zach was very professional, explained everything he did and answered our questions thoroughly.  We chose your company based on reviews and conversations with previous people who have used your company"

"I would like to give a shoutout to Andrew's crew for being so great and informative!"

"I would rate the job done definitely a 5. The true test will be when all this snow and ice melt but I am confident that there will not be any issues. I would have that crew do any additional work we may need in the future. Thanks for a job well done."

Very satisfied with the installation, we have not had a problem yet! Along with the satisfactory clean-up. Both of the installation crews were great. Don is very knowledgeable and helpful. Your design specialist Doug is very knowledgeable and helpful along with very well spoken. I would recommend Adirondack Basement Systems.

- What did you think of our service technician?      Cordial, informative, and competent - Did our service technician explain the service technician to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Joy is a joy! (sorry!) - What have you done in the basement after the initial installation?      Planning to finish in the near future - Would you recommend our company to others?      Yes- we've used your service 2x now and have been satisfied

"Dave was incredible! He came on time, was extremely thorough, and helped us with all of the concerns we were facing on our old home. We will absolutely be using you all moving forward for all of our basement needs!"

When job was completed I told workers they would be miracle workers if I didn't get any water in the basement. Well, they are miracle workers!

I was very happy with the results of the installation, I was also happy with the clean-up job that they did. The crew is very good at what they do. The design specialist was excellent! The office teams knowledge was very helpful. My neighbor was pleased with your service, that is how i found out about the wonderful service.! Thank you

The Service tech was very nice and knowledgeable. The office team was friendly and helpful. The guys did a great job to get my basement dry! I recommend Adirondack Basement Systems! 

"Mike C. is very professional.  Matt is prompt with appointments."

"My overall experience with Adirondack Basement Systems was outstanding.  It is great knowing that the company actually cares about their customers.  Fast responses and fast turn around time from the start day of the work completed.  The office staff was very helpful of making sure I was taken care of and directed properly.  The salesman gave me quick responses.  Answered all my questions to the best of his capabilities.  If he couldn't he was very fast at getting an answer for me.  The installation crew was very polite to not only myself but my wife as well.  Work ethic was outstanding, very hard workers.  Looks like the crew was never there, besides the fact that I have a completely different crawl space.  Thank you so much for all your hard work and giving me the piece of mind that I can live comfortably without worry."

Downstairs is completely dry and no more musty smell! Thanks to the staff and hard working crew. The crew was friendly and did a very good job. The Design Specialist explained everything clearly and very well. Along with the office staff, their knowledge was very helpful and they always had an answer.

We were very pleased with the clean-up work after the installation.  Our Installation Team was very knowledgeable about the products, and we were VERY satisfied with their work. The entire Team at Adirondack Basement Systems are EXCELLENT!!! The top 2 reasons we chose Adirondack was because they were Affordable and Professional!!!!

"Ron Patterson was our latest tech to visit and perform our annual inspection.  Ron was very good.  He was concerned about costs and had the customer in mind."