Testimonials for Adirondack Basement Systems

The Service Technician was very Professional and informative. Everything was explained. There is nothing that I am aware of that could be done differently at the time. The office team is very friendly. I have not done anything to my basement since the installation. Although Mike ( Your Service technician) gave me some important suggestions! I have already have recommended Adirondack Basement Systems to others.

Your service technicians are excellent and explained everything very well. There is nothing that i can think of that this time that could be done in future services! Your office team is very knowledgeable. I have not done much to my basement after the installation. Yes I would recommend your company Adirondack Basement Systems to others and already have done so.

Work site was clean after installation. The crew was polite and professional. The Design Specialist and office staff were very knowledgeable and polite. Your work crew was fantastic. They were able to explain specifically what they were doing, took care of the cleaning after the completed installation was done.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Good - What are your thoughts on your Design Specialist and the presentation?      n/a - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top 2 reasons you chose us over another company?      Satisfaction with the installation of sump pump the previous year

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Excellent clean-up! - What did you think of our installation crew?      Very professional, energetic, and conscientious. Sean made certain we understood the lay-out plan and implementation. - What are your thoughts on your Design Specialist and the presentation?      Very thorough and spent a great deal of time answering our questions. His patience was outstanding. - Was our office team efficient and knowledgeable?      Yes, very efficient  

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Excellent clean-up - What did you think of our installation crew?      very professional, energetic, and conscientious. Sean made certain we understood the lay out plan and implementation. - What are your thoughts on the Design Specialist and the presentation?      Yes, very efficient - Any additional comments?      Sean also asked us about installation of basement replacement windows- good salesman also!

"I was so impressed with Tim Bleau's performance and dedication to making it right. Tim's leadership for his team was great. I am so impressed with the whole process."

"Brett was great. Listened. Asked Questions. No rush...He followed up with a proposal later that evening."

Six and a half weeks after having the installation by Adirondack Basement Systems, we had a foot of snow and rain and our basement was dry!! Before this, we would have many parts of our basement wet. Very satisfied with the help and knowledge from the office staff and design specialist. They answered all the questions I had. Very Satisfied!

"I want to shoutout Hanna, she is absolutely wonderful! She explained everything so well that I really understand what is going to happen in my home which gave me peace of mind. Simply put, we need more Hanna's!"

The information and background knowledge that was provided to me was very helpful. I'm very happy with the work that has been done. Thank you, guys! I have also told many people about how great of a business Adirondack Basement Systems is!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice - What are your thoughts on your Design Specialist and the presentation?      pleasant- not "pushy," Presentation was professional - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Reputation  

"I was prepared to spend a lot, a lot more to correct problems with my basement.  Imagine my pleasure when I learned it would be much easier and much less expensive then I'd anticipated.  I truly appreciated your honesty and professionalism.  I will be seeking you out in the future for basement windows, wells, and covers.  Thank you very much."

"Chris is wonderful"

"I wanted to let you know that I had the pleasure of working with Brett G. on a recent appointment here at my home. He was on time very respectful. Knowledgeable and willing to do whatever it takes to resolve my problem. I highly recommend Brett and hope he will be recognized for the positive impression he leaves your customers while representing your company."