Testimonials for Quality 1st Basement Systems

The technician was excellent but the products he used to clean were way top toxic for me. When I schedule next service I will just mention that. 

Randy has been to my home several times for my yearly sump pump and dehumidifier service. He is hands down the best technician of any company I have ever had in my home! It's always a great experience from beginning to end when he is here.

Very Professional company, very reasonable and good work ethics.  We heard about Quality 1st Basement Systems through an internet Google search, and I am happy with the work that was done.  I feel comfortable with you using me as a reference, just ask!

This was our second time using the company and we are just as happy this time as we were before.  We did not see the installation but the we also did not see a mess left behind.

We are pleased at how quickly and effectively the repairs have been made.  We feel that we were treated with honesty and respect throughout the entire process.  The job was great, the entire staff was friendly and efficient and a pleasure to work with.

I contacted Quality 1st Basement Systems first and chose them without looking into any other company. I was very satisfied with the job. The installation crew was quick, very professional, and cleaned up well. The salesman and the office staff were good. This is a great company and definitely gained me as a reference.

I am very satisfied with the work installed by Quality 1st Basement Systems. I had been getting water in my basement during heavy rains for a year before I decided to call Quality 1st. I did my research and liked the fact that they had a great rating with the Better Business Bureau. When I called they were very courteous and answered all of my questions. My inspector was courteous and went the extra mile when helping with the proposal for my basement. When the installation crew led by Jonathan came in to do the work they were speedy and neat. It didn't even feel like they were there!

Michael Borga was great. Comprehensive presentation and explanation. 

Just a quick note to let you know what a great job your comapny did. I was concerned about the trenching & digging on my lawn, but after it was all done we can't even tell we had work done. I was impressed with the neatness and professional way the job was done.

We've had a couple of large storms since the new gutters & guards were installed.  While we do love waterfalls, it was nice NOT to have the one that used to flow out of our gutters outside our kitchen window! I have & will continue to recommend Klaus Roofing Systems.

We were the first appointment of the day, Heriberto called to say they were on the way and they arrived right on time. They were very polite and professional. My husband was impressed with how neat and organized they were. We had a crack on each side of our basement repaired with FlexiSpan. We will definitely recommend Quality 1st to anyone we know who needs basement work... All of the products in the brochure look amazing. We are so happy that they came recommended us!Thanks for a great job!

I must say I'm truly impressed with the premium service I received from Anthony to the installation (Billy, Brandon & Rodney), and client services (Ashley and Jennifer) from the beginning, to the end of the job. Every detail agreed upon, and even fast-tracking fulfillment of this sump pump installation a week earlier, was executed with precision. Any questions I had about billing, timeline/scheduling, preparation, technical questions about the pump were answered promptly. The installation crew was on point, on time, super professional, and kept me posted throughout the process. This entire experience assured me that I certainly made the right choice with Quality 1st and you'll be highly recommended. Thanks for kicking off a wonderful start to the New Year!

The technician Jose Lopez was amazing. He called, as I was told that he would prior to his arrival. He arrived on the earlier side of his eta. He was very knowledgeable, respectful, and neat. This is a quality company with quality employees. I would definitely continue to use them and highly recommend them!

Greg and Juan provided 5-star service. A French drain, wall supports a dual sump pump and Sedona dehumidifier. Professional, reliable, explained everything and it went off without a hitch.

My experience with Quality 1st basement systems was outstanding! Everyone I dealt with was courteous, thoughtful, honest, and hard-working. They even cleaned up after the installation of the sump pump. I was so happy with this company and would recommend them to everyone I know. A+ all the way.