Testimonials for Systèmes Sous-sol Québec

Eva and Jeff Parry, residents of Notre-Dame-de-l’Île-Perrot, QC, had dirt crawl space that was very humid because of the soil and the water infiltrations. Mold started to appear on walls and floors. They knew they had to fix this issue because their daughter Jessika had a terminal condition called Spinal Muscular Atrophy type 1 so the Parrys had to do everything they could to improve the air quality that was badly affecting her breathing and respiratory system. Our team went and fixed this problem by fully encapsulating the crawl space by installing a vapor barrier membrane, a crawl space interior drain, a sump pump system and a powerful dehumidifier system. In this video, the family discusses their experience with Systèmes Sous-sol Québec and the impact of the encapsulation on their daughter’s health.

Mr. Luc Martin had lived in his house in Longueuil for over 30 years. The extension behind the back of his house has always had a crawlspace foundation, which caused regular humidity problems in his house. Mr. Martin was mainly looking to insulate his crawlspace thermally. He also wanted to fix his humidity problems and thought that the best solution was to have openings to ventilate his crawlspace. After researching crawlspace problems and solutions, he found our company online. Our specialist Andrew Stewart inspected the client’s crawlspace. Mr. Martin was very happy of how detailed Andrew’s explanation was. Andrew explained to him thoroughly what were the best solutions for his crawlspace and why it needed to be completely encapsulated with the CleanSpace solution. Mr. Martin was impressed with the professionalism that he experienced at every touch point with our company, from the call center, to the inspection, the production and post installation follow up. He explains in this video that we are the first company that communicated with him regularly to make sure everything was going well, that we made sure he understood the whole process and that we understood his needs perfectly. The client saw a great value in the way we do the work and how we respect our commitments, and especially in the fact that we did exactly what we promised him to do. Finally, Mr. Martin told us that he is extremely happy that his crawlspace looks very clean and bright, and that it gave him extra storage space. He said he would recommend Systèmes Sous-sol Québec to his friends.

Mr. Gonzalez' home in Laval, Quebec had a finished basement that one day began to leak and cause many problems. As a savvy homeowner, Mr. Gonzales began to search the internet for the right company to fix the problem and restore his basement. That is how he found Basement Systems Quebec. The company not only that the right solution to stop basement leaks, but they also had the right materials to restore the water damaged walls and floors. The company is the only basement restoration company in Quebec to offer MillCreek waterproof basement flooring and the exclusive EverLast Basement Wall Restoration System: 100% waterproof and mold resistant material that will not support mold growth or be damaged by moisture and water accidents. Mr. Gonzalez is extremely satisfied with the way his basement looks now, and confident that it will last for many years. He is also very happy with the service provided by the company. "In only one month, Basement Systems fixed the problem in my house. When finished, they did put all the furniture, all the equipment in the same place as when they saw it at the first moment they came to my house."

After ten years living in his home, Nick I. from St. Leonard, Quebec noticed that the basement started to leak, probably because of an extension that was built without proper drainage. He called a few companies in the area for an estimate, but only Basement Systems Quebec offered a complete solution that made sense to him for a number of reasons. First it wouldn't require digging out the foundation from the outside or a lot of excavation from the inside. Installing the exclusive WaterGuard system offered by the company would only require jack hammering a six inch trench along the interior perimeter of the basement walls. The system was also more affordable, but it was the sump pump system with alarm and a battery backup, and the Transferable Lifetime Warranty offered by the company that really convinced Nick that he had the right company and the right products for the job. "Overall we are very satisfied. If someone would come to me and ask me for my advice, without hesitation I would strongly recommend Basement Systems Quebec, because their problems would be solved, they could be assured that there wouldn't be any more water coming into their house, and the service that they would provide would be very good, and they could have the confidence that their are reliable." - explains Nick. "We paid less than we would have paid if we went with another supplier but the work was actually done well and we haven't had a problem ever since. "