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Testimonials for Systèmes Sous-sol Québec

Just when Garnet Alexander from Beaconsfield, QC thought he had the water problems under control in his basement, the sump pump failed. Half an inch of water got into the basement, completely ruining the recently installed flooring. That is when he called Basement Systems Quebec for help. He was very impressed with the products and the many options he had to choose from so that his basement would be done exactly how he wanted it done. In this video, he talks about his experience with our company, the sales process, the installation and the results. Garnet is particularly happy with the fact that he now can reclaim and safely refinish his basement.
Garnet A. of Beaconsfield, QC
Friday, July 21st
After a few days of very heavy rains, Karen P. from Pointe-Claire, QC noticed that a significant amount of water was pooling around her foundation,. Upon inspecting the sump pump in the basement, her husband realized that the water had risen so high, that the sump pit was overflowing. That is when they started to look for a company to help them fix the problem. When contacting Systèmes Sous-sol Québec, Karen and her husband were pretty impressed with how quickly the company answered to their inquiry. "When you have water being infiltrated at your house, there is no wait. We need quick service!" , says Karen. In this video Karen speaks about her experience with the company, from our system design specialist who performed the inspection and designed the proposal, to our installation crews. Karen is very happy with the results, and her basement has been dry ever since. "It gives you peace of mind because you know that it's fixed and it is working properly, and i don't have to worry about any surprises of coming home to a flood." , she concludes.
Karen P. of Pointe-Claire, QC
Wednesday, August 9th
Q:  How satisfied are you with the job we did for you ? A: Very Satisfied ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I like the concept, especially no digging around the outside ;     Comments :  Water problems in my basement. The work was done in my attached garage.  
Michael W. of Baie-D'Urfe, QC
Thursday, May 4th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Excellent ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I was not aware of any other service this similar ;     Comments :  We are very pleased with the results and the on time service as promised.  
Michael W. of Baie-D'urfe, QC
Wednesday, April 5th
The booklet you sent is encyclopaedic and a great way to learn about water problems in basements. Thank you.
Robert L. of Baie-d'Urfé, QC
Monday, April 18th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied      Q : What did you think of our installation crew ?  A: Courteous, hard working, knowledgeable      Q : How was the experience you had with our office staff ?   A: Very brief, satisfactory      Q : What are your thoughts on our salesman and his presentation ?  A: Satisfactory, well presented     Q : Was the cleanup satisfactory ?   A: Yes. Cleanup is very important to my wife, well done     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Data and background info in "Dry Basement Science", demonstrated careful thinking and developmental strategy-leading to workable reliable solutions    Comments :  Our area has a history of water problems. We carefully designed a program we called "Operation Bone-dry". This included an interior reservoir providing up to 48 hours of hydro failure and continuous rain-without the basement floor becoming wet. Your system met and fit into our plans perfectly.  
Patrick D. of Baie-d'Urfe, QC
Monday, June 11th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Courteous and professional ;     Q : How was the experience you had with our office staff ?   A: Very positive ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very professional ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Referral, focus on basement systems versus general plumbing ;     Comments :  Overall very satisfied with service. .  
Pierre P. of Beaconsfield, QC
Friday, December 29th
Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Worked hard ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Best technology ;    
Ivan M. of Beaconsfield, QC
Tuesday, August 26th
I thought the installation crew were good workers, and I was very satisfied with the outcome, good job!
Herb M. of Beaconsfied, QC
The 2 men that came to do the work, worked very hard and they were thorough. At the end the man, Yury, explained everything to me, showed me how the pumps work. They were friendly and tried their best to protect the stairs. A Project Manager also came on the second day to check that the pump was installed correctly. The Sales Rep, Steve, was very knowledgeable of all the products and very efficient, and well dressed. The company overall is super professional.
Belinda L. of Beaconsfield, QC
Monday, April 26th
Q:  How satisfied are you with the job we did for you ? A: Very much ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Was good ;     Q : Overall, what were the top one or two reasons you hired us instead of another company?   A: The triple safe sump pump, one product you can't find in another company ;    
Irwin P. of Chateauguay, QC
Tuesday, July 31st
Pre-sales 10/10, install quality 10/10. The installers were quick thorough and seem to do a good job and I'm happy with what is done.
Stuart H. of Châteauguay, QC
Wednesday, August 18th
Vincent did an excellent job explaining the process of the work done as well as the reasons and benefits. He was very respectful and professional.
Joseph E. of Pierrefonds, QC
Tuesday, July 6th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Very good ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent professionalism ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Professionalism of presentation, thorough explanations and price estimate for the work was in the middle of other estimates.  ;    
Mary C. of Pointe-Claire, QC
Monday, March 23rd
Q:    How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Excellent ;     Q : How was the   experience you had with our office staff ?   A: Great ;     Q : What are your   thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Because you offered a complete service, waterproofing flooring and wall systems .         
Linda & Graham C. of Pointe Claire, QC
Wednesday, August 22nd
Total testimonials : 109
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